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      Ascensus

      Engaged Employer

      Ascensus reviews

      3.4

      59% would recommend to a friend

      (707 total reviews)
      avatar

      David Musto

      69% approve of CEO

      61% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      Ascensus has an employee rating of 3.4 out of 5 stars, based on 707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ascensus employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      707 reviews
      4.0
      Jan 8, 2019

      Installation Coordinator

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good opportunities for advancement Good work/life balance if you prioritize You are in charge of your schedule Little to no micro-management Transparency of compensation in job grades

      Cons

      Leadership all has their own plans Hard to envision the future with the constant moving of key personnel Compensation is not up to par

      5.0
      Dec 19, 2018

      Trust Compliance Lead

      Trust compliance lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment within a large organization yet it feels small and connected. An organization that lives its Core Values day in and day out , starting with the executive team.

      Cons

      I have not experienced any cons.

      1.0
      Dec 14, 2018

      Team 'managers' don't support their teams

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Newer building, ability to talk with other associates (except team lead) to find solutions to problems. Generally great repore with other staff. 401k plan did get good report for investment options. (Brightscope)

      Cons

      They have bought too many companies and try to use all the systems of those companies. You have to be able to negotiate 5 or more systems to find answers to assist clients. Different login to each system. Yes, we were told it would become automatic and did but then timeout and relogin causes delay. The team lead I had was seldom available to give help. When a call/issue required more research was later told I was not taking my 'fair share' of calls. Very frustrating to find answers for clients while being held to a call quota. Finding answers in the various 'operations manuals' was a time consuming effort. Health benefit costs are very high for the amount of coverage. Can't speak about turnover as site was newly opened.

      Viewing 553 - 555 of 707 Reviews
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      ReviewsAscensus reviews

      Glassdoor has 769 Ascensus reviews submitted anonymously by Ascensus employees. Read employee reviews and ratings on Glassdoor to decide if Ascensus is right for you.