Is Ascensus a good company to work for?

Ascensus has an overall rating of 3.4 out of 5, based on over 768 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 59% of employees would recommend working at Ascensus to a friend and 61% have a positive outlook for the business. The best reviews about Ascensus have been left by employees working as Installation Coordinator , Retirement Service Consultant and Retirement Plan Consultant .

Does Ascensus pay their employees well?

According to anonymously submitted Glassdoor reviews, Ascensus employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Ascensus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Ascensus?

59% of Ascensus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ascensus 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Ascensus?

Customer Service Representative (35) , Client Service Representative (31) , Client Relationship Manager (20) , Retirement Plan Consultant (18) , Consultant (15) , Call Center Representative (13) , Installation Coordinator (13) , Customer Service Representative (CSR) (12) , Retirement Service Consultant (12) , Financial Analyst (10) , Relationship Manager (9) , Software Engineer (9) , Account Executive (8) , Participant Services Representative (8) , Retirement Consultant (8)

What are the pros of working at Ascensus according to real employee reviews?

"workers are generally great people and willing to help each other out." ((in 55 reviews)); "Lots of flexibility and good benefits" ((in 50 reviews)); "Work from home is excellent." ((in 37 reviews)); "Great culture to grow in." ((in 27 reviews)); "Great coworkers and peers." ((in 15 reviews))

What are the cons of working at Ascensus according to real employee reviews?

"Pay is low." ((in 48 reviews)); "No training." ((in 19 reviews)); "Upper Management doesn't care about the low men on the totem pole." ((in 13 reviews)); "No bonus pay for any extra training" ((in 10 reviews)); "No diversity outside of customer service." ((in 5 reviews))

What are employees saying about Ascensus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ascensus layoffs and their outlook for job security at Ascensus in 2026.

What are the top reviewed Ascensus locations?

Dresher , Newton , Brainerd , Philadelphia , Tucson , Kansas City , Atlanta , Warwick , Los Angeles , Mason , Lake Mary , Folsom , New York , Indianapolis , Charlotte , San Diego , Orlando , Tampa , Phoenix , Detroit , Greensboro , Houston , Las Vegas , Overland Park , Boston , Fargo , Cranbury , Chicago , Virginia Beach , Madison

Ascensus reviews

3.4

59% would recommend to a friend

(706 total reviews)

David Musto

69% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (706 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ascensus has an employee rating of 3.4 out of 5 stars, based on 706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ascensus employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

706 reviews

1.0

Apr 23, 2018

Not friendly and poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO(4 weeks first year) and Affordable Benefits. Health insurance was great coverage.

Cons

work hard and no compassion. If you are not in "the click" right away you will not go anywhere. Lots of lying and backstabbing especially from managers they will not support line level employees. Too many people in charge that have slept their way to positions or clearly received positions because of spouse/affair in the office. NOT a friendly place for minorities or gay/lesbian. Why have they fired so many??? (if you are LGBT... stay in the closet, glad I did!) People in Brainerd location stay mainly for the benefits- they are locked into not many other options Dresher location - Treat other locations as scum Fargo - lost in the world.

5.0

Mar 29, 2018

Great Technology Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

College Savings Company that allows for growth

Cons

Less structure compared to other larger companies

5.0

Feb 28, 2018

The Grass Is Greener On This Side

Executive management

Recommend

CEO approval

Business Outlook

Pros

Positive, professional, respectful work environment Believes in and practices their core values: People Matter, Integrity First, Quality Always Great communication between leadership and associates: skip level meetings & regular Town Halls Yearly awards to celebrate associates who best exemplify the company's core values, as voted on and documented by their peers Casual dress (jeans) everyday On site cafeteria Work from home opportunities after specified length of employment Supportive, team environment Ongoing education provided within the company Great benefits with yearly HSA company contribution Opportunities for paid Volunteer Time Off Employee Resource Groups: Addiction Ed., Cancer Support, LGBT, Single Parents Whether you're just graduating from college, changing careers or looking for a company that actually believes in what they're doing every day, Ascensus is a great company to grow with-

Cons

No cons to speak of.

Viewing 571 - 573 of 706 Reviews

Jobs at Ascensus

Bilingual Call Center Representative

Remote Retirement Plan Compliance Analyst

Associate UI Engineer

Ascensus

Ascensus reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not friendly and poor management

Great Technology Company

The Grass Is Greener On This Side

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