Pros
401k match Remote opportunities Competitive customer pricing
Cons
After your initial interview, you’ll rarely interact with management again. You are a number and your numbers are your sole identifier. This company has absolutely no heart. Ideas for improvement are met with disdain and collaboration is not valued. Team leads openly humiliate team members who occasionally fall short of their call and volume KPIs via emails to the entire team. They also take credit for ideas proposed by team members and unprofessionally malign team members to other team members. The culture is atrocious and if misogyny is your jam, this is the place for you. The customer database has been picked over ad nauseam, and you’re often calling on customers who have no idea who Ascentium is (or are dissatisfied with their prior experience). It’s not uncommon for reps to leave without having secured another position, as they’d rather have no income than perpetuate the misery. You’re probably better off almost anywhere else.
