Associa reviews

Systems are implemented and there is no backup. You call the person you are supposed to call for an answer and they haven't been trained. They want their managers to be managers and accountants. No one has the time in the day to do that. Managers are managers let them manage. Takes for ever to get anything done and the staff in Texas is all but useless. This is a relationship business and they have done every thing they can to remove the relationships. They preach customer service but in reality they have created an environment that does not allow for it and in fact penalizes you if you try to give it. There is zero customer service from Associa to the field.