The tone is set at the top, and the tone is not good. The culture is toxic. There is a lot of lip service by a leadership team that doesn't know what they are doing. How the Board hasn't caught on to the fact that this organization is in self destruct mode is beyond me.
Associated doesn't recognize or try to keep the true talent they have, including those with significant institutional knowledge. A lot of talent is walking out the door for better jobs, better pay and a heck of a lot less stress. And leadership could care less, because everyone is replaceable.
It's definitely an environment of not what you know, but WHO you know.
Despite what they say leadership doesn't promote from within unless it is a "yes man/woman" or it makes them look good in the moment. Everyone in SVP and above positions are coming from outside, and most are from US Bank and other large banks (not regional). Those hired to replace the talent that continues to leave are being paid significantly more than those that left. Turning the other cheek to those that were loyal for only as long as they could be is costing the organization some large dollars.
The bank is constantly restructuring which is a sure sign they do not know what they are doing. The constant change was extremely difficult to deal with and only added to the stress. Technology support was truly sub par, and has always been an issue there.
Associated doesn't live their values. In my time there, I constantly saw leadership that didn't practice the organization's values. Relentless focus on people? How about relentless focus on THEMSELVES! Listen and then act? Absolutely not, more like in one ear and out the other.
