Is Assurant a good company to work for?

Assurant has an overall rating of 3.5 out of 5, based on over 3,712 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Assurant to a friend and 58% have a positive outlook for the business. The best reviews about Assurant have been left by employees working as District Manager , Service Technician and Account Executive .

Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (66) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Good benefits and lots of development" ((in 364 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 193 reviews)); "Work From Home is great" ((in 137 reviews)); "A good work/life balance is respected." ((in 87 reviews)); "Great culture and values." ((in 81 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 184 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 168 reviews)); "No training, lack of resources to perform job, unprofessional" ((in 54 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 53 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 46 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Atlanta , Miami , Duluth , Springfield , Milwaukee , Florence , York , Chicago , Albany , Plymouth , New York , Austin , Lewisville , Addison , Dallas , Tampa , Scottsdale , Woodbury , Santa Ana , Kansas City , Saint Petersburg , Indianapolis , Bothell , Houston , Rapid City , La Vergne , Las Vegas , Cutler Bay , Phoenix , Irving

Assurant reviews

3.5

62% would recommend to a friend

(3,074 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,074 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Apr 1, 2024

GOOD

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good synergy and good teamwork

Cons

STRESSFUL IN SOME SPECEFIC DAYS

Assurant Response

2y

Thank you for your comments and for being on the Assurant team! We have shared your feedback internally, but we do also encourage you to bring any concerns to your manager or People Partner.

5.0

Mar 31, 2024

Great company, moving away

Inventory control supervisor

Recommend

CEO approval

Business Outlook

Pros

Culture was laid back, upper management was friendly and supportive. Benefits were very good such as generous PTO for new employees, health benefit options were reasonably priced and coverage is above average. Engagement with employees through appreciation snacks/meals and all sorts of creative activities. Compared to many other companies the work is easy and you typically have everything you need to perform the job.

Cons

Communication at times was lacking, even as a supervisor you were sometimes behind the information curve compared to hourly associates. Other than that it was a really great place to work.

Assurant Response

2y

Thank you for your review! We're so happy to hear that you enjoyed our culture and comprehensive benefits and that you felt supported by leadership and appreciated during your time here. We are always looking for ways to improve our employee experience, and we will use your feedback to help us do so.

4.0

Mar 30, 2024

Culture

Avp-it

Recommend

CEO approval

Business Outlook

Pros

Company has a hard working mentality and a good sense of teamwork.

Cons

Even though the company is doing well, cost cutting is never ending.

Assurant Response

2y

Thank you for your feedback! We're glad to hear that you felt like part of a strong team during your time here. We have also made sure to share your comments across our internal teams to help us continuously improve upon our employee experience.

Viewing 412 - 414 of 3,074 Reviews

Jobs at Assurant

Billing and Collections Specialist

Customer Care Representative

Senior Account Executive- Mid-Atlantic

Property & Casualty Product Manager

Assurant

Assurant reviews

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Reviews by job title

GOOD

Great company, moving away

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