Question 1

Is Assurant a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Assurant have rated their employer with 2.5 out of 5 stars in 31 Glassdoor reviews. This is a lower than average score with the overall rating of Assurant employees being 3.5 out of 5 stars. Search open Customer Service Representative CSR Jobs at Assurant now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Assurant.

Question 2

Does Assurant pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Assurant with 2.7 out of 5 stars based on 31 anonymously submitted employee reviews. This is 23% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Assurant.

Question 3

How happy are Customer Service Representative CSR professionals working at Assurant?

Accepted Answer

14% of Customer Service Representative CSR employees at Assurant would recommend their employer to a friend. This rating has decreased by 60% in the past 12 months. Customer Service Representative CSR professionals have also rated Assurant with a 2.4 rating for work-life-balance, 3.8 rating for diversity and inclusion, 2.5 rating for culture and values and 2.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Assurant?

Accepted Answer

Customer Service Representative (200), Claims Adjuster (66), Customer Care Specialist (56), Manager (40), Customer Service Representative (CSR) (34), Loss Draft Specialist (32), Business Analyst (31), Cell Phone Repair Technician (29), Customer Service (29), Director (27), Processing Specialist (26), Software Engineer (25), SSR Business Processing Specialist (24), Project Manager (23), Repair Technician (23)

Question 5

What are the pros of working at Assurant according to real employee reviews?

Accepted Answer

"Great benefits and progressive when it comes to ways to support their employees outside of the actual work." ((in 368 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 185 reviews)); "Work From Home is great" ((in 149 reviews)); "A good work/life balance is respected." ((in 92 reviews)); "Great culture and values." ((in 79 reviews))

Question 6

What are the cons of working at Assurant according to real employee reviews?

Accepted Answer

"Management is poor and not capable of completing on larger projects." ((in 187 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 168 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 60 reviews)); "Upper management is more concerned with EPS than employee satisfaction;" ((in 52 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 47 reviews))

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