Is Asurion a good company to work for as a Client Program Manager?

Client Program Manager professionals working at Asurion have rated their employer with 3.3 out of 5 stars in 17 Glassdoor reviews. This is an average score with the overall rating of Asurion employees being 3.3 out of 5 stars. Search open Client Program Manager Jobs at Asurion now and start preparing for your job interview by browsing frequently asked Client Program Manager interview questions at Asurion .

Does Asurion pay Client Program Manager employees well?

Client Program Manager professionals rate their compensation and benefits at Asurion with 2.8 out of 5 stars based on 17 anonymously submitted employee reviews. This is 27.7% worse than the company average rating for salary and benefits. Find out more about Client Program Manager salaries at Asurion.

What are the top reviewed jobs at Asurion?

Customer Service Representative (418) , Technical Support (150) , Tech Coach (141) , In Home Expert (120) , Technician (120) , Premier Support Technician (108) , Tech Support Representative (105) , Tech Support (100) , Technical Support Representative (99) , Software Engineer (96) , Customer Service Representative (CSR) (89) , Tech Expert (72) , Supervisor (68) , Manager (67) , Technical Consultant (60)

What are the pros of working at Asurion according to real employee reviews?

"The pay is a good at first because you are hourly as well as it’s remote" ((in 762 reviews)); "Company Events and Benefits are good and well appreciated" ((in 537 reviews)); "The people are great and most times it feels like a family instead of a group of co" ((in 266 reviews)); "Work from home is great" ((in 219 reviews)); "They off a lot of vto which is good if you need that work life balance." ((in 133 reviews))

What are the cons of working at Asurion according to real employee reviews?

"Poor management and very unorganized" ((in 278 reviews)); "Frequent layoffs (usually annually)" ((in 118 reviews)); "No training in tech support." ((in 99 reviews)); "No one is going to question it because most of their Coaches are internal hires with no leadership experience." ((in 86 reviews)); "Regardless, terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." ((in 75 reviews))

Asurion Client Program Manager reviews

3.3

48% would recommend to a friend

(17 total reviews)

Guru Gowrappan

Not enough data to show CEO approval

41% positive business outlook

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Client Program Manager employees have rated Asurion with 3.3 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Client Program Manager professionals have a good working experience there. Asurion is rated in line with the average (within 1 standard deviation) by Client Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

17 reviews

2.0

Nov 30, 2024

Ehh

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Great support from coworkers and team leaders

Cons

A lot of micromanaging and some management was not very helpful

Asurion Response

1y

We appreciate you taking the time to leave us a review. At Asurion, we’re committed to continuously learning and improving employee experience, and your feedback is a big part of that.

4.0

Feb 4, 2024

Good company

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Good work environment for new people in the field.

Cons

Graveyard shift, salary not that high.

Asurion Response

2y

We love hearing positive experiences from our former employees! Thanks for sharing!

5.0

Jan 10, 2024

Great company to work for

Client program manager

Recommend

CEO approval

Business Outlook

Pros

Asurion values their customers and employees. It has a healthy corporate work environment.

Cons

Some directors need to learn how to properly lead.

Asurion Response

2y

We love hearing positive experiences from our former employees! Thanks for sharing.

Viewing 1 - 3 of 17 Reviews

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Asurion Client Program Manager reviews

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Ehh

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