Asurion Inbound Tech Support and Sales reviews

1.1

2% would recommend to a friend

(4 total reviews)
avatar

Guru Gowrappan

Not enough data to show CEO approval

2% positive business outlook

Reviews by job title

4 reviews
1.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay & health benefits

Cons

You are JUST A NUMBER, not a person. Inconsistent communication with lower level employees Make promises to employees and never follow through Constantly shifting you to a different supervisor every 6 months or less (I had 8 in 3 years). Making changes every few months right after you learn the changes they had just made and the training for the new changes are horrible. CONSTANT LAYOFFS and then they hire new people to fill the same roles. They do not give you an option to move to another position with priority. You have to apply and compeat with outside applications. No loyalty to their employees. More about sales than customer service.

avatar
Asurion Response
1y
We are sorry to hear that your role at Asurion was not positive. Our people are the most important thing and we want everyone to feel like it is a great place to work.
3.0
Dec 29, 2021

Eh.

Recommend
CEO approval
Business Outlook

Pros

Work from home, training pay

Cons

Systems are slow, management is all about sales. My supervisor seemed all in when we first met, boy did that change fast

Viewing 1 - 3 of 4 Reviews

Glassdoor has 6,450 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.