Is Asurion a good company to work for?

Asurion has an overall rating of 3.3 out of 5, based on over 6,445 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at Asurion to a friend and 41% have a positive outlook for the business. The best reviews about Asurion have been left by employees working as Regional Account Manager , Senior Software Engineer and Recruiter .

Does Asurion pay their employees well?

According to anonymously submitted Glassdoor reviews, Asurion employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Asurion. This rating has been stable over the past 12 months.

How satisfied are employees working at Asurion?

51% of Asurion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Asurion 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Asurion?

Customer Service Representative (418) , Technical Support (151) , Tech Coach (141) , In Home Expert (121) , Technician (120) , Premier Support Technician (108) , Tech Support Representative (105) , Tech Support (100) , Technical Support Representative (99) , Software Engineer (96) , Customer Service Representative (CSR) (89) , Tech Expert (72) , Supervisor (68) , Manager (67) , Technical Consultant (60)

What are the pros of working at Asurion according to real employee reviews?

"The pay is a good at first because you are hourly as well as it’s remote" ((in 734 reviews)); "Benefits are great and well priced" ((in 546 reviews)); "The people are great and most times it feels like a family instead of a group of co" ((in 273 reviews)); "Work from home is great" ((in 216 reviews)); "They off a lot of vto which is good if you need that work life balance." ((in 130 reviews))

What are the cons of working at Asurion according to real employee reviews?

"Poor management and very unorganized" ((in 291 reviews)); "Frequent layoffs (usually annually)" ((in 125 reviews)); "No one is going to question it because most of their Coaches are internal hires with no leadership experience." ((in 81 reviews)); "Regardless, terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." ((in 75 reviews)); "Asurion Middle and Upper management is absolutely clueless." ((in 61 reviews))

What are employees saying about Asurion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Asurion layoffs and their outlook for job security at Asurion in 2026.

What are the top reviewed Asurion locations?

Nashville , Houston , Orlando , Las Vegas , Phoenix , Sterling , Smyrna , Antioch , Atlanta , San Mateo , Dallas , New York , Chicago , Los Angeles , Crestview , Russellville , Tampa , Kansas City , Charlotte , Raleigh , Altoona , Minneapolis , Memphis , Denver , Miami , San Francisco , Jacksonville , San Diego , Austin , Tupelo

Asurion reviews

3.3

51% would recommend to a friend

(6,216 total reviews)

Guru Gowrappan

45% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,216 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews

4.0

Nov 6, 2014

Rewarding & Fun

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Ability to run your own book of business, rewarding when overachieving

Cons

your fate is at the mercy of your client

Asurion Response

11y

Thank you for your comments. We are happy to hear you found Asurion a rewarding place to work!

4.0

Nov 5, 2014

Great career progression in a growing company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Your can develop your career at Asurion quickly. The environment rewards high performers for driving results with new opportunities to make an impact.

Cons

There is consistent and heavy change at Asurion. It is not isolated to one area of the company. Also, the pace is very fast. In addition, some area's of the company value flexibility, which limits the amount of firm process that is in place. The process adversity combined with the pace and change sometimes breeds ambiguity. People that like to build things and carve their own path will love it. Those who value structure will be miserable.

5.0

Nov 4, 2014

Great company to work for....

Director

Recommend

CEO approval

Business Outlook

Pros

Fast paced, numerous opportunities, great people that are incredibly smart and successful, flexible schedule, and environment that challenges people

Cons

Always continuous changes and shifting priorities which keeps it interesting but isn't for everyone.

Asurion Response

11y

Thank you for your review. We are glad to hear you have been enjoying working at Asurion. Congrats on over 8 years as a team member!

Viewing 5947 - 5949 of 6,216 Reviews

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Jobs at Asurion

Staff Software Engineer

Senior Staff, Data Engineer

Senior Product Designer

Principal Product Manager

United States

View job

Sales Compliance Specialist (Bilingual)

United States

View job

Asurion

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Rewarding & Fun

Great career progression in a growing company

Great company to work for....

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