Asurion reviews

3.3

51% would recommend to a friend

(6,216 total reviews)
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Guru Gowrappan

45% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 21, 2014

Dishonest

Recommend
CEO approval
Business Outlook

Pros

Casual dress policy is nice

Cons

My experience at Asurion was sub-par. During the hiring process, HR and management set unrealistc expectations about the annual bonus and about the promotion opportunities at Asurion and how fast they are growing. This is because they have a recruiting challenge. All very exaggerated claims. There was zero annual bonus last year by the way

5.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are absolutely awesome. People seem to enjoy going to work there. They staff enough people where you're not getting hit with calls all the time.

Cons

I'm no longer there due to the fact it's a call center and that type of atmosphere wasn't a fit.

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Asurion Response
11y
Thank you for your review. It is great to know you enjoyed your time with us, including your coworkers and the benefits Asurion provides. While you are no longer with us, we encourage employees to speak with their leaders when they have concerns.
4.0
Oct 19, 2014

Back on track

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome place, but changed its leadership team with negative results

Cons

Culture has changed, become fragmented and less focused on the customer

Viewing 5953 - 5955 of 6,216 Reviews

Glassdoor has 6,444 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.