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      Asurion

      Engaged Employer

      Asurion reviews

      3.3

      51% would recommend to a friend

      (6,214 total reviews)
      avatar

      Guru Gowrappan

      45% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Asurion has an employee rating of 3.3 out of 5 stars, based on 6,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Jul 1, 2014

      Helps pay the bills.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like the fact you can work a lot of overtime in a time of need. You can make way more than your base pay. They also have good bonuses.

      Cons

      Customer service can be stressful. Company is a third party insurance company for other companies so there is a lot miscommunication. Especially with stubborn customers that don't read their policy. Management also is not good. You gotta kiss butt to be promoted.

      4.0
      Jul 1, 2014

      Great Culture! Great Company! Great People!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High pace environment with tremendous company growth. Very fast paced company with a tremendous amount of opportunity to learn and grow. You can have a direct contribution to the company's growth. The people that you work with are absolutely amazing! A highly collaborative environment.

      Cons

      It can be a very demanding environment but that is also part of what makes it a great place to work. The pace and level of change are not for everyone so you should take those things into consideration before applying.

      avatar
      Asurion Response
      11y
      Thank you for your review. We are glad to hear your are enjoying your role and finding challenging opportunities along the way!
      2.0
      Jun 28, 2014

      Poor quality of training

      Customer service representative w@h
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its ok for a transition to work there but from home

      Cons

      I wish that the trainers would not rush trough the training like they did. Trainers not very friendly and it appears that they were not very professional

      Viewing 6010 - 6012 of 6,214 Reviews
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      ReviewsAsurion reviews

      Glassdoor has 6,442 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.