Asurion reviews

3.3

51% would recommend to a friend

(6,214 total reviews)
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Guru Gowrappan

50% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Apr 29, 2014

Perfect for some, not for everyone.

Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Descent pay and benefits.

Cons

Can be dead end job, many do not attempt to advance as you lose what pay and shift preferential you've gained.

1.0
Apr 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Very good computer applications and database/ knowledge base used to resolve customer issues for Directtv.

Cons

However, my other experience in training class was riddled with repeated loud, rude, impatient mannerisms by the trainer. I have been in many rigourous,demanding fast paced training classes, which I have easily completed; however, I have never been treated so rudely and disrespectful in a professional training work environment. I have many years of experience and I have developed a thick skin and never take my interactions with customers personal; however, I have never had a trainer/coworker rudely and repeatedly offend me by speaking to me like a child or teenager or something,as a result, I resigned after 3 weeks of unprofessional trainer abuse.

5.0
Apr 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Fast growing business, lots of leadership opportunities, compensation is above market. Strong business model and few competitors.

Cons

Because the company has grown so fast there are many broken processes. One needs to think and act like an entrepreneur to really get things done. In some cases too much process has been put in place to compensate for poor internal systems (e.g. HR).

Viewing 6046 - 6048 of 6,214 Reviews

Glassdoor has 6,442 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.