Asurion reviews

3.3

51% would recommend to a friend

(6,213 total reviews)
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Guru Gowrappan

50% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 24, 2020
Recommend
CEO approval
Business Outlook

Pros

They really know how to pretend to care about you, that's good if you fall for it. The salary is not that bad for a call center.

Cons

The equipment is completely old-dated, making the job even more difficult to do. It's a call center, they invest hard on the punishers (supervisors) and the whips (tons of systems to see if you are really taking the max of calls possible). They're never satisfied with your work and their rule is that you always have something to improve (which at least for me is very discouraging.

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Asurion Response
5y
Hi there, thanks for your review. Our employees keep us running, so we work hard to demonstrate how much we appreciate them. We appreciate your honest feedback and hope you can work with your manager to outline your concerns and make a plan to move forward!
4.0
Nov 7, 2020
Recommend
CEO approval
Business Outlook

Pros

free health insurance, salary, growth

Cons

there is no free gym membership

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Asurion Response
5y
Thanks for your review! Although we do not offer free gym memberships as of now, employees have access to a large catalog where they can get discounts to local gyms.
5.0
Oct 28, 2020

Productive and Funplace to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are looking for a 'positive culture' right from the bottom to the top despite the current situation, Asurion still stands out. Meticulous planning, willing to change attitude, appreciative colleagues and coaches and welcoming discussions with management.

Cons

None- It depends on how you look at it

Viewing 6118 - 6120 of 6,213 Reviews

Glassdoor has 6,441 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.