Asurion reviews

3.3

51% would recommend to a friend

(6,214 total reviews)
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Guru Gowrappan

50% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 7, 2020

Absolute trash

Recommend
CEO approval
Business Outlook

Pros

Fellow techs are good people

Cons

Absolute trash to work for. Constant pressure on technicians to sell My Home insurance...but we were not hired to be sales people. Nothing else matters to this company. Have to but there have been multiple month black outs because they can't keep people. The new auto scheduling is pretty much the icing on the cake. Supposedly it is computer generated now but we have fewer techs during the busiest days and more techs on the slow days. The management does not care at all about the techs and every last change along the way for the last year has been for the worse for the techs but they don't care. The only way you are moving up is if you sell my home. Nothing else matters.

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Asurion Response
6y
Thank you for your feedback. Sales are an important part of our business. We understand some individuals are stronger at this skill than others. We hope you work with your manager to enhance your skills or find a new role that's a better fit.
2.0
Jan 28, 2020
Recommend
CEO approval
Business Outlook

Pros

great insurance options, some unbelievable stories, loose dress code

Cons

software barely works for long. The company makes it very easy to not work certain days and doesn't make up numbers. Leadership is very much hit/miss, some team leads are good, some are not. Since adopting sales options the company has made this a primary job task.

Viewing 127 - 129 of 6,214 Reviews

Glassdoor has 6,442 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.