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      Asurion

      Engaged Employer

      Asurion reviews

      3.3

      51% would recommend to a friend

      (6,214 total reviews)
      avatar

      Guru Gowrappan

      50% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Asurion has an employee rating of 3.3 out of 5 stars, based on 6,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      May 11, 2015

      The place my soul died on a daily basis

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The compensation, 14.50 an hour is pretty sweet, not gonna lie. That was honestly the only good part about this job.

      Cons

      THE CUSTOMERS ARE SO RUDE. Also they have these metrics that you have to hit, that are very challenging.

      1.0
      Apr 26, 2015

      Poor Treatment of Former Carrier Employee

      Premier support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are very few positives: the first is that the pay is comparable to major wireless carriers; second, good location and workflow layout.

      Cons

      Coming from a major carrier, I had previous customer service, claims, and technical support experience--none of that experience was seen as beneficial. No chance of time off, PTO is earned slowly. Tardies and absences pull from PTO balance. No work/life balance. Poor shift bid practice. No maternity leave for those who were either pregnant when hired or have been there less than a year. 106% attrition rate for 2014....

      Viewing 166 - 168 of 6,214 Reviews
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      ReviewsAsurion reviews

      Glassdoor has 6,442 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.