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      Athens Administrators

      Engaged Employer

      Athens Administrators reviews

      4.6

      92% would recommend to a friend

      (199 total reviews)
      avatar

      James Jenkins

      92% approve of CEO

      86% positive business outlook

      Ratings by demographic groups

      Athens Administrators has an employee rating of 4.6 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Athens Administrators employee rating is 27% above average for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      199 reviews
      2.0
      Mar 30, 2022

      Too much work, not enough support, HR is fake

      Senior claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary and benefits are decent but quickly are becoming less competitive. If you like independently working with little to no oversight until you mess up- this is your place. There are no metrics or relevant data measured and performance reviews are arbitrary and mostly based on how much the manager or HR likes you.

      Cons

      If you’re mediocre they will allow you to continue to flounder and bring down your team without taking any steps to fix it with additional training or support. Every attempt to bring change or ideas to the table is either ignored or reacted to badly. Management is reactive not proactive. They do not take constructive criticism or make improvements until something has gone wrong. Many supervisors in management are inept at best or dangerously undertrained/ not knowledgeable. Oversight is very behind and management tends to blame rather than support. Nepotism is obvious at all levels.

      avatar
      Athens Administrators Response
      4y
      Your review indicates you are a current employee who has been here more than 20 years, which is a small pool of employees and as such, we are very disheartened by your feelings on Athens and our culture, as we strive for a positive work experience. We do encourage you to reach out to your HR Business Partner or the EVP of HR to discuss your concerns directly as we want to be sure they are addressed immediately.
      4.0
      Mar 11, 2022

      Great Company

      Claims examiner i
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is wonderful to work for. They have a caring family culture and really want you to have a work life balance. I love the fact that I can work remotely now and still be highly effective. They provide a wonderful benefit packet and our contributions for those benefits are less than what I have paid for at other companies.

      Cons

      Some claims handling procedures for when you are out of the office need to be corrected.

      5.0
      Feb 23, 2022

      Great Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are great and the focus of the Company really seems to be making employees' lives better as well as growing the company.

      Cons

      It's a smaller company so there are maybe fewer resources than some may be used to coming from large carriers or TPAs. But honestly a no-brainer trade-off for all the pros of being on the smaller side.

      avatar
      Athens Administrators Response
      4y
      Thank you so much!
      Viewing 106 - 108 of 199 Reviews
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      ReviewsAthens Administrators reviews

      Glassdoor has 204 Athens Administrators reviews submitted anonymously by Athens Administrators employees. Read employee reviews and ratings on Glassdoor to decide if Athens Administrators is right for you.