Is Atos a good company to work for as a 2nd Line Support Analyst?

2nd Line Support Analyst professionals working at Atos have rated their employer with 3.5 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of Atos employees being 3.4 out of 5 stars. Search open 2nd Line Support Analyst Jobs at Atos now and start preparing for your job interview by browsing frequently asked 2nd Line Support Analyst interview questions at Atos .

Does Atos pay 2nd Line Support Analyst employees well?

2nd Line Support Analyst professionals rate their compensation and benefits at Atos with 3.0 out of 5 stars based on 21 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about 2nd Line Support Analyst salaries at Atos.

What are the top reviewed jobs at Atos?

Software Engineer (558) , Consultant (552) , Associate Consultant (467) , Project Manager (307) , Senior Consultant (280) , Systems Engineer (197) , Software Developer (171) , Senior Software Engineer (130) , Systems Analyst (124) , Network Engineer (108) , Manager (96) , Business Analyst (95) , SAP Consultant (92) , Service Delivery Manager (85) , Applications Developer (84)

What are the pros of working at Atos according to real employee reviews?

"Stability and good work/life balance" ((in 789 reviews)); "Good hours and could work from home" ((in 383 reviews)); "US business is growing; strong Global company that is very financially responsible; good people; growing in US by acquisition and organically." ((in 372 reviews)); "Good work culture and very flexible" ((in 291 reviews)); "Good colleagues and processes in place" ((in 231 reviews))

What are the cons of working at Atos according to real employee reviews?

"Reported to two management teams and solid line management was poor and out of touch with dedicated work." ((in 776 reviews)); "Low salary and rather small chances to get to at leasy mediocre salary after few years." ((in 694 reviews)); "Bad managers and team work" ((in 213 reviews)); "Pay is low and they will 100% off shore your position of at all possible." ((in 192 reviews)); "No salary hikes and growth." ((in 141 reviews))

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Atos

Atos 2nd Line Support Analyst reviews

3.5

18% would recommend to a friend

(21 total reviews)

Philippe Salle

Not enough data to show CEO approval

8% positive business outlook

Ratings by category

4.2

Work/Life balance

3.8

Diversity & inclusion

3.7

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

2nd Line Support Analyst employees have rated Atos with 3.5 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most 2nd Line Support Analyst professionals have a good working experience there. Atos is rated in line with the average (within 1 standard deviation) by 2nd Line Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

21 reviews

3.0

Apr 9, 2025

Good kick-off for IT career, poor career progress opportunities

2nd line support engineer

Recommend

CEO approval

Business Outlook

Pros

Good benefit package, remote work

Cons

poor salary, strict salary and internal recruitment rules which makes it impossible to reach a rapid growth for more ambitious employees (time gaps in which you cannot receive further pay raise, % limit of a pay rise in certain period, and for internal recruitment you have to stay at certain position for 1-2 years (or even longer) until you can progress further

3.0

Dec 1, 2024

Acceptable place to start

2nd line support engineer

Recommend

CEO approval

Business Outlook

Pros

no previous experience is required,

Cons

no salary increase, bonuses being cut, micromanagement, good employees are leaving asap

1.0

Aug 8, 2024

Conflict of interest is normalized

Support analyst second line

Recommend

CEO approval

Business Outlook

Pros

You can work here as a newbie, or if you just need experience. Use it as a stepping stone.

Cons

Full of bosses that doesn't deserve their possition.

Viewing 4 - 6 of 21 Reviews

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Atos 2nd Line Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good kick-off for IT career, poor career progress opportunities

Acceptable place to start

Conflict of interest is normalized

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