Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Autism Spectrum Support Center

Engaged Employer

Autism Spectrum Support Center reviews

4.2

74% would recommend to a friend

(6 total reviews)

74% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Career opportunities

4.3

Culture & values

4.3

Compensation and benefits

4.2

Work/Life balance

4.1

Senior management

Reviews by job title

6 reviews

Reviews about "Culture"

Return to all reviews
2.0
Feb 23, 2023

(This is very long) Small center, very disorganized

Registered behavioral therapist
Recommend
CEO approval
Business Outlook

Pros

-The pay they offered was something I have never received for just being a BT, not even a registered. I was offered $25 an hour for my 2-3years of experience. -the kids! -when I needed a new client they immediately found me a new client and transferred me the following week -they allow to make selection of available toys and activities for clients -they reply to you pretty fast -able to grow within company -PM’s -availability to pick up sub cases for extra hours -provided electronics to record data -very welcoming -small center so feels more connected with employees. You can easily get in touch with them -are on top of goals being ran

Cons

(This is very detailed and long) -while the pay was great the hours were horrible! I think I received less hours that were offered due to cancellations from clients. Parents in return were upset because employees got away with calling off for no reason and only giving therapy through telehealth -so many changes in clients!! I really do not know who are the PM’s and BCBA’s for the clients. They also never came in person to session. Only through the iPad. -Certain PM’s were more supportive. BCBA’s looked overworked and tired. -I was always having to set up a telehealth! I get it with COVID but it got to the point where I was having telehealth supervision multiple times a day every single day. Kids were always distracted and never formed connections with anyone but mainly BT’s. -when there was a telehealth happening the PM’s and BCBA’s would sometimes say they were going to be on mute with their camera off talking to upper management on the phone “but they’ll still be hearing”. Felt like they never attended sometimes. -I feel really bad for the scheduling person. Yes, 1. It seems they put too much on them. They call/answer parents for cancellations, finds available sub cases for BT’s if they need the hours, handles cancellations from all employees, fixes scheduling and any issues with hours changing etc. -distance. I had to drive 20+ plus miles for some clients from my residence. You don’t get reimbursed for gas from personal residence to the first case. Only between cases. Many clients only had availability in afternoon until 8pm. If you want to working morning you have to work in upper management or parent training/program management -I do not know the amount of kids I’ve worked with. We are expected to sub any available sessions offered in the group chat if it is during our availability. - It was very hard meeting new families and then never seeing them again. Because we sub a lot we are not familiar with running the session. In most cases a sub session is building rapport with the client and not putting demands because you are new and it can affect the session. But upper management gets upset because not enough goals are being ran for client.

avatar
Autism Spectrum Support Center Response
3y
Thank you for sharing your thoughts and experiences with us. We appreciate your feedback and take all employee feedback seriously, as we are always looking for ways to improve our organization. We would like to clarify that cancellations and client requests for therapist changes can certainly impact the number of hours available for our employees. However, it is important to note that we do have measures in place, which we mention during the onboarding process, to mitigate this impact. Our scheduling team is very organized and makes every effort to provide substitute sessions or assign new clients to ensure a fair and consistent number of hours for our employees. We have also grown in our clinical staff and administrative staff which also includes our scheduling department as we are growing as an organization. We appreciate the time you spent with us and wish you all the best in your future endeavors.
4.0
Jan 28, 2023

ASSC Review

Behavior technician
Recommend
CEO approval
Business Outlook

Pros

-small company, meant that your work felt like it mattered more. - monthly social gatherings kept me sane and made me feel like I was actually apart of a working team. -flexible with your schedule -drive time reimbursement -work tablet , uses Catalyst to collect data, sign-off -Charles Rhee , the director cared about my career progress - I was able to buy toys and get them reimbursed .

Cons

-at time miscommunication on cancellations , going to client's house and hearing that session was cancelled last minute; still got compensated for the drive-time. Scheduling team was one person, but communication was alright. -BCBAs were overworked, seemed burnt-out - hired full-time, acquired unusual hours after summer vacation and into school time, average hours per week went 15-18 hours. To obtain a bit more hours, I worked in office doing admin things? -I had to clock in my hours through Google Forms, it was a bit tedious .

1.0
Dec 23, 2022

AVOID THIS COMPANY!!!

Program manager
Recommend
CEO approval
Business Outlook

Pros

I learned and experienced what a toxic work environment is.

Cons

- The Main Boss, Charles Rhee is not a man of his word and does not care about this company or its employees. He does not attend social company gatherings, does not call you back, and does not follow up with an agreed-upon salary range, instead, he will avoid you at all costs and not be direct, nor honest. - The admin team needs help with managing and open communication. Employees could drive and arrive for in-person sessions only to be informed by a client that the session was called in and canceled but the admin did not relay the message appropriately. - They hired me and others as full-time employees but I never got past 20 hours weekly schedules. - Many of the colleagues I started working with ended up leaving, quitting, and mentioned the same complaints. - They are not open to input ( do not care about your thoughts, opinions, or ways of problem-solving), only upper management can solve it. -Very closed-minded individuals and it is sad because this is a mental health company. - I suffered trying to leave this company by actively applying to jobs, getting rejections until I landed a perfect one that is already treating me much better. - This experience caused me to seek a therapist because of the low income I was making even though I was available to work from 7am-8pm, Monday - Saturday, instead the company gave me work from 3-7pm. - I would drive for 45+ mins, which I will hold myself accountable for but not when the client would be a no-show or would cancel on the spot and the company would not offer any form of compensation. - There are no benefits and the company does invest in its employees instead they will keep hiring new employees and I'm confident the turnover rate will be horrendous. -My advice to prospective employees, go work for ACES or Easterseals, who are way better ABA organizations that I have worked for in the past.

avatar
Autism Spectrum Support Center Response
3y
Staff that are hired as hourly have a set schedule. Cancellations by staff and clients are out of the company's control. It is in the best interest of the agency that staff work hours to serve the families in need. We will not hire staff as full time salary or change staff classification to full time salary if they are not available for full time availability. If staff only want to work 5 hours a week, the request to be full time salary will be denied. Any discussion regarding pay must be brought to the appropriate department and not to Charles Rhee. There is a chain of command that was presented during onboarding. Staff are instructed to follow this hierarchy. Upper management are not required to attend social gatherings as they have thier own scope of work and duties that are assigned. We have an open door policy where staff can have a discussion with management and their supervisors. All discussions are documented. It is in the best interest of our agency to be open minded and promote positive change in areas of need but requests that do not promote the longevity of the agency such as not willing to work full-time hours and asking for full time salary will not be approved. We offer the best benefits plans but staff need to be full time status. Our agency also covers 50% for the staff and their dependents for all plans.
Viewing 4 - 6 of 6 Reviews
Related searches: Autism Spectrum Support Center jobs | Autism Spectrum Support Center salaries | Autism Spectrum Support Center benefits | Autism Spectrum Support Center interviews
ReviewsAutism Spectrum Support Center reviews

Glassdoor has 12 Autism Spectrum Support Center reviews submitted anonymously by Autism Spectrum Support Center employees. Read employee reviews and ratings on Glassdoor to decide if Autism Spectrum Support Center is right for you.