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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,077 total reviews)
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Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jul 13, 2025

High workload

Recommend
CEO approval
Business Outlook

Pros

They still have a Pension, Xmas bonus

Cons

The work load is ridiculous and the upper level of the company don't seem to care

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Auto-Owners Insurance Response
11mo
Thank you for sharing your feedback. We would like to know more about your concerns. Please email us at conversation@aoins.com so that we can learn more about this.
2.0
Jul 12, 2025

Fading company culture

Recommend
CEO approval
Business Outlook

Pros

Auto-Owners has one of the best training programs in the industry for underwriters. New hires are well-equipped for success, and many go on to excel at other companies. The pension plan is a rare and valuable benefit, and the time-off policy is fairly generous.

Cons

Despite branding itself as "The Refreshingly Human Company," that identity is quickly fading. As the company grows, it's lost much of the small-field, personal touch that once defined it. The culture has shifted, and there’s a noticeable lack of joy, care, and connection among associates. Leadership often micromanages and lacks cohesive direction. Coordination between departments is poor, and associate input doesn't seem to carry much weight. Pay is significantly below industry average, even for leadership roles. It's not uncommon for underwriting supervisors or managers to earn less here than they would in the same position elsewhere. Health insurance is weak, the 401(k) match is minimal, and overall benefits are outdated. The company is increasingly seen as a stepping stone — great for training, but not for long-term career growth. And notably, no one who leaves seems to return.

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Auto-Owners Insurance Response
12mo
Thank you for taking the time to share your feedback. We are glad to hear you have found value in our training programs as well as some of our benefits. We would appreciate the opportunity to learn more about the concerns you've shared. Please email us at conversation@aoins.com so that we can gain further insight from you.
1.0
Jul 12, 2025

My honest review

Recommend
CEO approval
Business Outlook

Pros

The people you work with on a daily basis are great. If you are an agent, they pay some of the highest commission in the industry.

Cons

I didn't realize how bad the health insurance was until I left for another company. Not to sound like a broken record from all the other bad reviews, but the pay is horrible.

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Auto-Owners Insurance Response
11mo
Thank you for sharing your experience. We would welcome any additional feedback you can provide by emailing conversation@aoins.com.
Viewing 73 - 75 of 1,077 Reviews

Glassdoor has 1,201 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.