Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,201 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 109 reviews)); "Pension and 401k" ((in 63 reviews)); "Great culture and team environment" ((in 54 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 50 reviews)); "Coworkers below management were all great to work with" ((in 43 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 146 reviews)); "Low salary and minimal yearly raises" ((in 78 reviews)); "Poor management and consistently understaffed" ((in 76 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "Poor training" ((in 31 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,077 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by category

3.5

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 8, 2025

Low Salary

Underwriting specialist

Recommend

CEO approval

Business Outlook

Pros

Great systems, good benefits, great hours

Cons

Corporate ladder difficult to reach and lots of nepotism

Auto-Owners Insurance Response

12mo

Thank you for your feedback. We are proud to offer a robust benefits package. We would appreciate any additional information you can share on the concerns you've raised by emailing conversation@aoins.com.

3.0

Jul 8, 2025

Good starting place

Commercial underwriter

Recommend

CEO approval

Business Outlook

Pros

Training, people, 37.5 hour work week, great starting place to get into the industry. You can leave your work at work

Cons

Salary is sorely behind the market despite other add ons (pension, health care costs, PTO, Christmas bonus, profit sharing, etc.). Limited advancement opportunities unless you want to move around the country.

Auto-Owners Insurance Response

12mo

Thank you for sharing your experience. We are glad to hear you appreciated the training opportunities and your fellow associates. We value your insight on potential improvements. Please email us at conversation@aoins.com if there is anything additional you'd like to share.

1.0

Jul 7, 2025

Good place to start and learn, leave ASAP

Software engineer

Recommend

CEO approval

Business Outlook

Pros

-Great teammates and a collaborative atmosphere -Supportive direct management -Solid in house training and learning opportunities

Cons

-Very below market pay/benefits package -Upper management is stubborn and refuses to listen to associate’s concerns, especially with regard to remote work. -Direct management is not empowered at all to retain good talent. Every little decision about your career is moved up the chain and considered by upper management, who have no idea who you are or how much of a real impact you have. You are just a number to them. -Lots of great talent has left and continues to leave. Morale has been decreasing precipitously the last year or two.

Auto-Owners Insurance Response

Thank you for taking the time to share your thorough and candid feedback. We appreciate the insight on all aspects of your experience as it helps make us better. Please email us at conversation@aoins.com if there is anything additional you wish to share.

Viewing 79 - 81 of 1,077 Reviews

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Auto-Owners Insurance

Auto-Owners Insurance reviews

Ratings by category

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Low Salary

Good starting place

Good place to start and learn, leave ASAP

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