Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,201 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Fully funded pension (automatically vested after 5 years)" ((in 62 reviews)); "Great culture and team environment" ((in 53 reviews)); "Coworkers below management were all great to work with" ((in 49 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 45 reviews)); "Yearly bonuses can be good" ((in 32 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 146 reviews)); "Extremely unfair and low salaries" ((in 76 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "Work from home was not allowed for most of the internship" ((in 34 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,077 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,077 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

1.0

May 25, 2025

Toxic Culture

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Decent coworkers that helped out and assisted.... nothing else

Cons

*7 day work weeks *On call all the time *Managers that lied to you work responsibilities and hours *A toxic work culture that starts at the top with Whisnant and trickles down through everyone. I've worked for 5 carriers in my 25 plus year career and AO was a disaster on all levels *Low Pay

Auto-Owners Insurance Response

1y

Thank you for providing your feedback. We are sorry to hear about your concerns with the work culture you perceived, and we do not find this to be typical of Auto-Owners. We would like to know more about this. Please email us at conversation@aoins.com so that we can learn more about your experience.

3.0

May 22, 2025

Good place to start a career

Software developer

Recommend

CEO approval

Business Outlook

Pros

Not a lot of pressure, good team support

Cons

Zero Innovation, limited advancement, salaries are not competitive long term, company performance is a roller coaster

Auto-Owners Insurance Response

1y

Thank you for sharing your review. We are glad to hear you had a supportive team environment. We would like to know more about your concerns and invite you to email us at conversation@aoins.com so that we can learn more about this.

2.0

May 22, 2025

Low Overall Pay

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Not any overtime working hours

Cons

Low pay, minimal flexibility, micromanaging

Auto-Owners Insurance Response

1y

Thank you for sharing your feedback. We would welcome any additional insight you can add by emailing us at conversation@aoins.com

Viewing 91 - 93 of 1,077 Reviews

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Jobs at Auto-Owners Insurance

Administrative Assistant

Personal Lines Underwriter