Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,202 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 109 reviews)); "Pension and 401k" ((in 58 reviews)); "Great culture and team environment" ((in 52 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 48 reviews)); "Coworkers below management were all great to work with" ((in 45 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 146 reviews)); "Extremely unfair and low salaries" ((in 78 reviews)); "Poor management and consistently understaffed" ((in 74 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "No work from home" ((in 33 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Jan 6, 2025

Good company but needs to make some changed

Claims processor

Recommend

CEO approval

Business Outlook

Pros

-The people I work with -Pension plan -Leave -Health Insurance -Work from home - nevermind that is changing

Cons

-2 to 3% raises with no cost of living -Cost of healthcare insurance -They promote people who don't deserve it. -Work from home being taken away -Opportunities only for those who don't deserve it. -Make it so all positions can work remotely from another branch!! It's not fair that the same jobs under different managers allow it and some don't. It should be across the board. -Low morale among employees due to low pay, not much for raises nor cost of living increases even though we are a multi billion dollar company!

Auto-Owners Insurance Response

1y

Thank you for your feedback. We would welcome any additional comments you would like to share by emailing us at conversation@aoins.com.

4.0

Jan 1, 2025

Overall good experience

Senior claims examiner

Recommend

CEO approval

Business Outlook

Pros

Great team members. Opportunities for growth exist for strong performers.

Cons

Pay lags against the industry. Training is highly dependent upon local leadership and can be inconsistent.

Auto-Owners Insurance Response

1y

Thank you for your review! We are committed to our core value of Opportunities for Associates.

3.0

Dec 26, 2024

Nice People, Poor Decisions

Sr application architect

Recommend

CEO approval

Business Outlook

Pros

Lots of attention paid to what you want to do, where you want to take your career. Fair amount of training available if you can fit it into your day. Middle management genuinely cares.

Cons

Tradeoff for stability is lower pay. Employees largely can't afford the product we sell. Pay does not keep up with inflation.

Auto-Owners Insurance Response

1y

Thank you for providing your feedback. Please email us at conversation@aoins.com if there is anything additional you would like to share.

Viewing 127 - 129 of 1,078 Reviews

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Jobs at Auto-Owners Insurance

Administrative Assistant

Personal Lines Underwriter