Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,203 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and 401k" ((in 59 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 49 reviews)); "Great culture and team environment" ((in 49 reviews)); "Coworkers below management were all great to work with" ((in 46 reviews)); "Yearly bonuses can be good" ((in 34 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 149 reviews)); "Extremely unfair and low salaries" ((in 76 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "No work from home" ((in 34 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Nov 24, 2024

Do not work here

Property claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Coworkers are awesome and benefits were competitve

Cons

They makd you "handle" over 300 claims at a time. No one can actually handle claims when there is this much work.

Auto-Owners Insurance Response

1y

Thank you for your feedback. We would like to know more about your experience. Please email us at conversation@aoins.com so that we can learn more about this.

3.0

Nov 19, 2024

Nice People, Not Many Opportunities

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

I have met some of the nicest co-workers. If you get the right manager, they are very supportive and help you become a better and more knowledgeable employee.

Cons

If you have the wrong manager, you will languish in a dead-end position with no hope of role/title promotion or learning something new or additional.

Auto-Owners Insurance Response

1y

Thank you for sharing your feedback. We would like to know more about your experience. Please email us at conversation@aoins.com so that we can learn more.

3.0

Nov 18, 2024

Not what it used to be

Sr. underwriter

Recommend

CEO approval

Business Outlook

Pros

Family oriented, good working hours

Cons

Low pay, subpar benefits, micromanaged

Auto-Owners Insurance Response

1y

Thank you for your feedback. Please email us at conversation@aoins.com with anything additional you would like to share.

Viewing 142 - 144 of 1,078 Reviews

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Jobs at Auto-Owners Insurance

Auto Claims Representative

Branch Claims Representative

Auto Claims Representative