Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.2 out of 5, based on over 1,204 reviews left anonymously by employees. This rating has been stable over the past 12 months. 49% of employees would recommend working at Auto-Owners Insurance to a friend and 54% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

49% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Good benefits and retirement savings plan" ((in 107 reviews)); "Pension and 401k" ((in 61 reviews)); "Great culture and team environment" ((in 51 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 47 reviews)); "Coworkers below management were all great to work with" ((in 45 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 149 reviews)); "Extremely unfair and low salaries" ((in 81 reviews)); "Poor management and consistently understaffed" ((in 75 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 40 reviews)); "No work from home" ((in 35 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

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Auto-Owners Insurance

Auto-Owners Insurance reviews

3.2

49% would recommend to a friend

(1,079 total reviews)

Jamie P. Whisnant

52% approve of CEO

54% positive business outlook

Ratings by category

3.6

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Diversity & inclusion

2.7

Senior management

2.6

Compensation and benefits

Auto-Owners Insurance has an employee rating of 3.2 out of 5 stars, based on 1,079 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Aug 10, 2024

Poor decisions from upper management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

There's a fully funded pension offered after 5 years. Middle management is supportive and let's people work on things they want to work on. Work life balance is generally good (as long as upper management isn't canceling contracts without adequate time to ensure new systems are in place).

Cons

Upper management frequently makes decisions that make developers lives worse. They often force OT to make up for their poor planning, and they blatantly lied about not forcing people back into the office.

Auto-Owners Insurance Response

Thank you for providing feedback. Please email us at conversation@aoins.com if there is anything additional you would like to share.

5.0

Aug 10, 2024

Great Company

Personal lines underwriter

Recommend

CEO approval

Business Outlook

Pros

Fair yearly raises, promotion from within.

Cons

Would like to see training more in depth. Very quick on that but overall very resourceful company!

Auto-Owners Insurance Response

Thank you for your review! We prioritize Opportunities for Associates and promoting from within wherever possible.

2.0

Aug 8, 2024

Overworked

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits and fellow employees.

Cons

They work you to death and you are stressed all the time.

Auto-Owners Insurance Response

Thank you for your feedback. We are sorry to hear about your concerns, and we would like to know more. Please email us at conversation@aoins.com so that we can learn more about this.

Viewing 196 - 198 of 1,079 Reviews

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Jobs at Auto-Owners Insurance

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Auto-Owners Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Poor decisions from upper management

Great Company

Overworked

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