Yearly pay cuts, although management will smile at you when they call it a "new pay plan." 5+ years without a pay raise, but the executives got theirs last year, of course. Penny smart and dollar stupid, they watch every penny for expenses while hundreds of dollars a day are given away to unhappy customers. There seems to be a concerted effort to get rid of the old-timers and replace all of us with kids who are desperate to work for $12/hr. See note about unhappy customers-directly related to the new, inexperienced, and of course cheap new hires. Constant turnover in staffing, nobody cares, even the store management have given up chasing the corporate carrot. Total lack of follow up with HR when issues are brought to their attention. Low morale, few chances to advance unless you know someone up top.