AutoZone Customer Service Representative CSR reviews

2.0

1% would recommend to a friend

(70 total reviews)
avatar

Phil Daniele

22% approve of CEO

1% positive business outlook

Customer Service Representative (CSR) employees have rated AutoZone with 2.0 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a poor working experience there. AutoZone is rated 43% below average by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

70 reviews
2.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Management can extremely hit or miss.

Cons

The customers are terrible and the management doesn’t nothing to help you as the customer is always right even if it means you go into the negatives with a return.

4.0
Dec 17, 2022
Recommend
CEO approval
Business Outlook

Pros

great job great learning experience awesome beginner job looking to get into automotive

Cons

can be very busy not enough pay

Viewing 16 - 18 of 70 Reviews

Glassdoor has 8,327 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.