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Automated Systems

Acquired by Banyan Software

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Automated Systems Client Service Analyst reviews

3.9

90% would recommend to a friend

(6 total reviews)
avatar

Paul J. Loftus

100% approve of CEO

90% positive business outlook

Reviews by job title

6 reviews
2.0
Jul 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Company outings, free lunch provided every now and then, opportunity to grow within the company.

Cons

Pay, benefits, and lack of communication between departments in the organization.

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Automated Systems Response
8y
Thank you for your feedback. We are working on enhancing our internal training.
2.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

You can build a lot of experience working for this company. You will learn a lot about their software and build the knowledge to understand how PCs communicate through servers and more. As long as you get your work done, then nobody can tell you anything. You get a lot of autonomous time to be on the internet, on your phone and even sometimes speak with other co-workers regarding the company products or anything else in general.

Cons

Employees are very disrespectful when you ask for help and there is no training on respect and morality between employees and clients. Company structure needs to be redone majorly. The CEO is a piece of gar**** along with the other Senior Managements. The CEO and Senior Managements don't could care less about their employees. All they care about is making money and taking all the money into their salaries. Last year they claimed the company made over $200,000 in revenue. However, that's after the CEO and top managements put more than 5-8 million plus into their salaries. They are unethical and don't care about you not one bit. They just want to sell their products and make money while the ones running the show (tech guys) make low salaries and barely have anything left over at the end of the month. The turnover rate is so high especially in the Insite Department. There is no room to grow within that company for advancements and the company bases your salary and everything else based upon what you know about the software. It will take you 3-4 years to be completely fluent and understand their software based products. They don't recognize honesty, integrity, respect or hard work. They just want you to get the work done while they make money. Benefits, health benefits and 401K are just so horrible.

2.0
Mar 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Depending on your position you have a good bit of autonomy and time to yourself to do with what you wish, bonus if/when you travel, flexibility when it comes to time off

Cons

No communication, highly unorganized, higher ups only care about their own issues, everyone thinks they're better than everyone else, too many people in positions who aren't qualified to be there.

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Automated Systems Response
9y
Thank you for responding - we are always looking at ways to improve. We are trying new communication rhythms with our employees as well as internal training.
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