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      Availity

      Engaged Employer

      Availity reviews

      3.8

      70% would recommend to a friend

      (691 total reviews)
      avatar

      Russ Thomas

      86% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      691 reviews
      2.0
      Nov 5, 2025

      Low pay high workload

      Custoner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Tech support is helpful Team meetings Fun things at corporate Work remotely

      Cons

      Low pay High workload KPI's hard to reach Back to back calls Irritated callers

      avatar
      Availity Response
      7mo
      Thank you for sharing your feedback and for your dedication as a Customer Service associate. We truly value the important role our Customer Service associates play in supporting our customers and shaping their experience with Availity. We recognize that the call center environment can be both rewarding and challenging. Your comments about the benefits of teamwork, remote work, and supportive tech resources are appreciated. We also recognize that workload, KPIs, and compensation are important topics. We encourage you to speak directly with your management team about our Milestones incentive program. Your feedback matters, and we remain committed to creating an environment where associates feel supported and set up for success.
      5.0
      Nov 4, 2025

      Welcoming Culture and Exciting Growth

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive and welcoming culture Strong onboarding and training Opportunities to learn and grow Forward-thinking leadership

      Cons

      There are none so far

      avatar
      Availity Response
      7mo
      Thank you for your five-star review! We're thrilled to hear that you've found our culture supportive and that our onboarding and training have helped you feel welcomed. We appreciate your feedback and are committed to fostering an environment where our team can continue to learn and grow.
      3.0
      Oct 31, 2025

      It’s Alright

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits were great, flexibility of hours were great.

      Cons

      Management not willing to support advancement.

      avatar
      Availity Response
      7mo
      Thank you for your feedback and for your time at Availity. We're glad to hear you valued our benefits and flexible work hours. We understand how important career growth is and offer a variety of resources to help associates build their skills and pursue career goals, including access to our Succeed Learning Platform, role-specific training programs, and Individual Development Plans (IDPs). We also provide leadership development programs and mentorship opportunities designed to support continuous learning and career progression. Thank you for sharing your perspective. We’ll continue working to ensure advancement opportunities are clear and accessible for all associates.
      Viewing 40 - 42 of 691 Reviews
      Related searches: Availity jobs | Availity salaries | Availity benefits | Availity interviews
      ReviewsAvaility reviews

      Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.