Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 723 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 70% of employees would recommend working at Availity to a friend and 75% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

70% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Technical Support Specialist (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 62 reviews)); "Great benefits and 401K." ((in 54 reviews)); "Work life balance is good" ((in 47 reviews)); "Pay is good and company is growing so very stable" ((in 33 reviews)); "Unlimited PTO which is encouraged" ((in 33 reviews))

What are the cons of working at Availity according to real employee reviews?

"The company's failure to address the double standard policies, lack of accountability, biased management practices, and intrusive time tracking damages its credibility and reputation." ((in 20 reviews)); "Senior leadership boasts about their transparency but after 2 reorganizations and 2 reductions in force recently with no warning I would disagree." ((in 17 reviews)); "It is disheartening to witness favoritism and different standards applied to employees based on personal preferences or relationships." ((in 6 reviews)); "Most of the development teams work together in a room and do not have much privacy." ((in 5 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

Availity reviews

3.8

70% would recommend to a friend

(692 total reviews)

Russ Thomas

86% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Availity has an employee rating of 3.8 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

692 reviews

4.0

Sep 8, 2025

Good Company to work for

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Remote work Get to work on latest technology Legacy systems are getting migrated to new tech stack Good Salary Moderate to Good work life balance Good managers

Cons

Some senior managers do micro management Some times unexpected deadlines and confused roadmap for product

Availity Response

9mo

Thank you for taking the time to share your experience. We’re glad you valued our remote work options, technology modernization efforts, and supportive management. We also hear your concerns about micro-management and roadmap clarity. These are areas we continue to focus on, and we encourage associates to share feedback directly with their leaders or HR Business Partner so we can address challenges quickly. Your input helps us improve, and we appreciate your contributions to Availity.

4.0

Aug 25, 2025

Availity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Joined Availity earlier this year and was very impressed with the entire interview process where I was kept up to date with regular communications as to where I was in the process. The onboarding process was also very smooth and efficient with good communication throughout. Training and documentation provided to me when I started helped to set me up for success in my new role. Everyone at Availity has been very kind and willing to help me get settled into my new role.

Cons

Can be a lot to learn if not coming from the healthcare industry, but Availity has very good documentation and associates willing to help get you up to speed.

Availity Response

9mo

Thank you for sharing your experience with Availity. We’re thrilled to hear that our interview and onboarding processes helped you feel supported from day one and that our associates played a key role in making your transition smooth. We appreciate your feedback about the learning curve and are glad our documentation and team members are helping you get up to speed. Please don’t hesitate to reach out to your fellow associates or leadership if you ever need additional support—we’re here to help you succeed!

5.0

Aug 14, 2025

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, benefits, and people

Cons

None that I can think of.

Availity Response

9mo

Thank you for your five-star review! We’re thrilled to hear you appreciate our pay, benefits, and team culture. Your feedback means a lot to us, and we’re committed to maintaining a positive work environment for all our associates.

Viewing 52 - 54 of 692 Reviews

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Availity reviews

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Ratings by demographic groups

Reviews by job title

Good Company to work for

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