Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 70% of employees would recommend working at Availity to a friend and 75% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

70% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Product Manager (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 64 reviews)); "Great benefits and 401K." ((in 50 reviews)); "A good work life balance" ((in 42 reviews)); "Unlimited PTO which is encouraged" ((in 39 reviews)); "Pay is good and company is growing so very stable" ((in 32 reviews))

What are the cons of working at Availity according to real employee reviews?

"The company's failure to address the double standard policies, lack of accountability, biased management practices, and intrusive time tracking damages its credibility and reputation." ((in 20 reviews)); "Senior leadership boasts about their transparency but after 2 reorganizations and 2 reductions in force recently with no warning I would disagree." ((in 17 reviews)); "Favoritism is rampant." ((in 5 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

Availity reviews

3.8

70% would recommend to a friend

(693 total reviews)

Russ Thomas

86% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Availity has an employee rating of 3.8 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

693 reviews

4.0

Mar 5, 2018

CSR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great work environment, the work is actually fun to do i enjoyed going to work everyday

Cons

poor new hire process and organizational skills

Availity Response

8y

Thank you for taking the time to leave a review - we are excited to hear that you love the work you do! We have a very high standard for our customer service team so that we can provide best in class service to our customers who need our help. We take constructive feedback seriously. Do you have specific ideas on how we can improve the onboarding process? Please contact us at availityhr@availity.com to provide specifics so that we can continue to improve.

3.0

Mar 4, 2018

Work Life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company tried to make positive relationships for employees.

Cons

Direction constantly changed causing stress and frustration.

Availity Response

8y

Thank you for your feedback. Availity is working hard at tackling tough problems in healthcare. That means making tough choices. Being nimble and working hard together to achieve success are part of our culture. We invest in the people who work at Availity and we are proud of the work that you do. Any ideas on how to improve? Let us know at AvailityHR@availity.com.

3.0

Feb 20, 2018

Great culture, but could develope internal tallent better

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

great culture, good work life balance

Cons

They could work on developing internal talent better.

Availity Response

8y

Thank you for sharing your experience at Availity. It is a priority to inspire our employees to be curious, stretch and grow through participation in engaging work that really makes a difference in the quality of healthcare information. We post jobs, support development and communicate company information. Ofcourse we can always improve! Let us know your suggestions by reaching out to us at AvailityHR@availity.com. We appreciate your feedback.

Viewing 604 - 606 of 693 Reviews

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Availity

Availity reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CSR

Work Life

Great culture, but could develope internal tallent better

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