Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 70% of employees would recommend working at Availity to a friend and 75% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

70% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Product Manager (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 65 reviews)); "Great benefits and 401K." ((in 54 reviews)); "Work life balance is good" ((in 43 reviews)); "Unlimited PTO which is encouraged" ((in 33 reviews)); "Pay is good and company is growing so very stable" ((in 30 reviews))

What are the cons of working at Availity according to real employee reviews?

"The company's failure to address the double standard policies, lack of accountability, biased management practices, and intrusive time tracking damages its credibility and reputation." ((in 19 reviews)); "Favoritism is huge." ((in 5 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

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Availity

Availity reviews

3.8

70% would recommend to a friend

(693 total reviews)

Russ Thomas

86% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Availity has an employee rating of 3.8 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

693 reviews

4.0

Sep 27, 2016

acs representative

Client service representative

Recommend

CEO approval

Business Outlook

Pros

relaxed environment. no scripts calls. approachable management

Cons

it's cold. no paid holidays as contractor. 1 yr "no promotion" lock after being hired from contracted

4.0

May 11, 2016

Smart people, challenging work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, pay, smart talented people

Cons

Work-life balance can be challenging at times.

Availity Response

10y

We are very sorry to hear that you feel you do not have the information you need to be successful. In the first half of 2016 we hosted 3 All Employee Meetings and 11 Town Hall Meetings to share strategic messages and corporate direction with all Availity employees. Each of the town hall meetings allowed for Q&A and the recordings are available if you missed the presentation. Your feedback on the content and direction of the all-hands meetings is important to us. Contact us at AvailityHR@availity.com with your ideas!

4.0

Dec 5, 2015

Great Company, No Room For Growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The hours are flexible and the managers in my dept are amazing, supportive and helpful. Great benefits and 401K.

Cons

Very stressful job at times and the salaries do not compensate the amount of stress we have to deal with from calls on a daily basis. I have been here over 2 years and I have not been able to move up due to lack of employment opportunities.

Availity Response

10y

We value our employees and typically promote about 10% of our workforce yearly. We have a number of defined career paths and many employees move into new roles not in any predefined path. Please talk to us directly at availityhr@availity.com to see where we can help you develop at Availity.

Viewing 619 - 621 of 693 Reviews

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Jobs at Availity

Vice President, Marketing and Communications

United States

View job

Program Manager, Prior Authorizations

Director, Product Marketing

United States

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Application Support Engineer

United States

View job