Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 723 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 70% of employees would recommend working at Availity to a friend and 75% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

70% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Technical Support Specialist (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 60 reviews)); "Good benefits and PTO." ((in 59 reviews)); "Work life balance is good" ((in 43 reviews)); "Pay is good and company is growing so very stable" ((in 33 reviews)); "Unlimited PTO which is encouraged" ((in 33 reviews))

What are the cons of working at Availity according to real employee reviews?

"The company's failure to address the double standard policies, lack of accountability, biased management practices, and intrusive time tracking damages its credibility and reputation." ((in 20 reviews)); "Senior leadership boasts about their transparency but after 2 reorganizations and 2 reductions in force recently with no warning I would disagree." ((in 18 reviews)); "Favoritism is rampant." ((in 6 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

Availity reviews

3.8

70% would recommend to a friend

(692 total reviews)

Russ Thomas

86% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Availity has an employee rating of 3.8 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

692 reviews

2.0

Oct 29, 2016

Yet another year of lay offs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Once was a great company for a career The company has good PTO benefits The hours are great

Cons

The new leadership team consistently does a huge lay off each year, job insecurities, no career. People wonder when their team will be let go or who is next.

Availity Response

9y

We take business decisions that affect our employees very seriously; regularly examining the alignment of roles, processes and company priorities to meet market opportunities. We are on a path of continuous improvement and sometimes that changes the nature of our work. When appropriate this has meant moving employees into different roles or divisions. Sometimes, that’s sadly not possible and we have to say goodbye to our colleagues. When we do, it is with respect and appreciation for the contributions they made during their time at Availity. Best wishes on your next endeavor.

2.0

Oct 19, 2016

More layoffs

Healthplan relations

Recommend

CEO approval

Business Outlook

Pros

Great benefits and employees who are smart

Cons

2nd year in a row that there have been layoffs. Last year was a week before Christmas. Again just prior to the holidays. Company is not meeting goals. We are thinking there will be more.

Availity Response

9y

Like any midsized business, we work hard to address market trends and conditions, and be transparent in our approach to employee communications. Availity is a place to grow as an individual within the organization if you are entrepreneurial and curious, and we work hard to provide growth opportunities and development feedback. Thank you for your comments, if you have suggestions for ways to improve our employee communication, please reach out to us at AvailityHR@availity.com.

1.0

Oct 19, 2016

Betrayed and cruel

National deployment

Recommend

CEO approval

Business Outlook

Pros

Great team!!! The clients and payers you get to work with. Many become true friends

Cons

How they end of betraying the employees who work to make the company better. The CEO brags about himself and could learn how to ne humble. Who cares about all the materialist things you have. You're a joke to many.

Availity Response

9y

We take business decisions that affect our employees very seriously; regularly examining the alignment of roles, processes and company priorities to meet market opportunities. We continuously improve, and sometimes that changes the nature of our work. When we have to say goodbye to our colleagues we do it with respect and appreciation for the contributions they made and wish them well in their next stop in their career journey.

Viewing 625 - 627 of 692 Reviews

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Yet another year of lay offs

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