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      Availity

      Engaged Employer

      Availity reviews

      3.8

      70% would recommend to a friend

      (691 total reviews)
      avatar

      Russ Thomas

      86% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      691 reviews
      1.0
      Apr 3, 2014

      Leadership changes, conflicted business strategy, and long term culture problems caused high turnover of key staff.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is an ok place for beginning technologists to get a start. There are positions in the call center, QA, and development with room for advancement. Availity is also a decent forum for technology discussions.

      Cons

      Availity has had long term culture problems between its home office in Jacksonville, FL and its acquired/merged offices in Dallas and Indianapolis. Many of the top ranking developers and key technology staff have moved on (due to dissatisfaction), or were forced out after the acquisitions. The business models from these offices were also reinvented leading to changes in the product and, in many cases, dissatisfied customers. This has lead to a high job dissatisfaction rate for customer support staff in these offices. Turn over rates are extremely high in these locations. Top heavy and top down leadership style. Yearly bonuses and raises for individual employees are frequently reduced by senior leadership, regardless of numbers the supervisor/manager awards.

      4.0
      Mar 30, 2014

      Overall a good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company overall Excellent top leadership Good people Healthcare market is growing

      Cons

      Mid-level managers not synched across departments Suffering the dreaded post M&A hangover, so morale can be an issue Trying to make a move out of the commoditized transaction market

      2.0
      Feb 25, 2014

      Leadership and Company lack a direction

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-works in the trench with you are great to work with. Pay is better than most.

      Cons

      Company and senior leadership lack a solid direction. It is often un-clear what the company is trying to do over all. No clear vision for what the company wants to be. The company is going in too many directions which is causing confusion to the lower staff. The technology staff has too much control over what products are built. The business side should drive changes that meet customer's needs. No true ROI on products. Pet projects are pushed in to make people look good but then no ROI is ever done to see if the product produces the expected revenue.

      Viewing 670 - 672 of 691 Reviews
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      ReviewsAvaility reviews

      Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.