Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 70% of employees would recommend working at Availity to a friend and 75% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

70% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Product Manager (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 64 reviews)); "Great benefits and 401K." ((in 50 reviews)); "A good work life balance" ((in 42 reviews)); "Unlimited PTO which is encouraged" ((in 39 reviews)); "Pay is good and company is growing so very stable" ((in 32 reviews))

What are the cons of working at Availity according to real employee reviews?

"The company's failure to address the double standard policies, lack of accountability, biased management practices, and intrusive time tracking damages its credibility and reputation." ((in 20 reviews)); "Senior leadership boasts about their transparency but after 2 reorganizations and 2 reductions in force recently with no warning I would disagree." ((in 17 reviews)); "Favoritism is rampant." ((in 5 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

Availity reviews

3.8

70% would recommend to a friend

(693 total reviews)

Russ Thomas

86% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Availity has an employee rating of 3.8 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

693 reviews

4.0

Apr 28, 2024

It's a job

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

Good Healthcare options and unlimited vacation 3-5 weeks per year

Cons

They hire incompetent managers and don't replace people when they leave so the work gets dumped on other people.

Availity Response

2y

Thank you for your four-star review and for recognizing the strength of our benefits and unlimited PTO. These are some of the amazing things that make Availity a Certified Best Place to Work™. Our benefits team has created a very competitive total rewards program to fuel a culture that encourages a healthy work-life balance, even in a high-growth environment. We are disappointed you have not had a good experience with management. Availity works hard to hire and develop the best talent. We understand that being a manager at any level is challenging and requires diverse skill sets to be successful. We take your feedback seriously and urge you to discuss these specific issues with your Human Resources Business Partner. This will help us address your concerns directly and improve our management training and development programs. Thank you again for this review. We are glad you are part of our team and are committed to making your experience even better.

4.0

Apr 22, 2024

Good Pay but Long Hours

It qa

Recommend

CEO approval

Business Outlook

Pros

Pay, PTO and the benefits.

Cons

Lots of weekend nights for multiple deployments every month.

Availity Response

2y

Thank you for your review. We are thrilled you enjoyed some of what makes Availity a Great Place to Work™. We strive to maintain competitive pay, a great work-life balance with our unlimited PTO, and benefits that keep our associates happy and healthy. We appreciate your feedback on working during deployments. As we continue to evolve as an organization, there are always opportunities for process improvement. Thank you for sharing your experience.

3.0

Apr 9, 2024

Good work life balance

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good team Good work life balance Good leadership

Cons

Timezone difference Too much legacy code.

Availity Response

2y

Thank you for your review. We’re so glad to have you on the Availity team and are happy to hear that you’re enjoying a few of the things that make us a Great Place to Work™. We have some of the most talented and intelligent team members around, including our leaders. Our goal is to fuel a culture that encourages a healthy work-life balance in a fast-paced environment. As a global company, there will always be time differences when collaborating with co-workers. This year, we moved our All Associate Meeting to a time that makes it easier for all associates to join, regardless of location. If you have any ideas to help make work more manageable with the time zones, please reach out to your manager. We also encourage you to speak up about innovative ideas, and we are even hosting an IdeaThon to foster technological advancement! Thank you again for your review.

Viewing 139 - 141 of 693 Reviews

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Good Pay but Long Hours

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