Item: Availity
Rating: 4
Author: Current employee - Customer Service Representative

Question 1

Is Availity a good company to work for as a Client Services/Technical Support Representative?

Accepted Answer

Client Services/Technical Support Representative professionals working at Availity have rated their employer with 3.6 out of 5 stars in 26 Glassdoor reviews. This is a lower than average score with the overall rating of Availity employees being 3.8 out of 5 stars. Search open Client Services/Technical Support Representative Jobs at Availity now and start preparing for your job interview by browsing frequently asked Client Services/Technical Support Representative interview questions at Availity.

Question 2

Does Availity pay Client Services/Technical Support Representative employees well?

Accepted Answer

Client Services/Technical Support Representative professionals rate their compensation and benefits at Availity with 3.0 out of 5 stars based on 26 anonymously submitted employee reviews. This is 23.5% worse than the company average rating for salary and benefits. Find out more about Client Services/Technical Support Representative salaries at Availity.

Question 3

How happy are Client Services/Technical Support Representative professionals working at Availity?

Accepted Answer

41% of Client Services/Technical Support Representative employees at Availity would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Client Services/Technical Support Representative professionals have also rated Availity with a 4.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.7 rating for culture and values and 3.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Availity?

Accepted Answer

Client Service Representative (46), Software Engineer (19), Customer Service Representative (17), Client Services Representative (14), Client Services Technical Support Specialist I (13), Software Engineer II (13), Senior Software Engineer (10), Product Analyst (9), Product Owner (9), Account Manager (8), Customer Service Representative (CSR) (8), Program Manager (8), Client Service Representative I (7), Manager (7), Technical Support Specialist (7)

Question 5

What are the pros of working at Availity according to real employee reviews?

Accepted Answer

"Great people to work with who continue to help encourage you to grow within the company." ((in 62 reviews)); "Great benefits and 401K." ((in 54 reviews)); "Work life balance is good" ((in 47 reviews)); "Pay is good and company is growing so very stable" ((in 33 reviews)); "Unlimited PTO which is encouraged" ((in 33 reviews))

Question 6

What are the cons of working at Availity according to real employee reviews?

Accepted Answer

"The company's failure to address the double standard policies, lack of accountability, biased management practices, and intrusive time tracking damages its credibility and reputation." ((in 20 reviews)); "Senior leadership boasts about their transparency but after 2 reorganizations and 2 reductions in force recently with no warning I would disagree." ((in 17 reviews)); "It is disheartening to witness favoritism and different standards applied to employees based on personal preferences or relationships." ((in 6 reviews)); "Most of the development teams work together in a room and do not have much privacy." ((in 5 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

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"Forward thinking company that embraces true respect for all Associates"

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