Avalara reviews

3.1

49% would recommend to a friend

(1,567 total reviews)
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Hugo Sarrazin

55% approve of CEO

49% positive business outlook

Avalara has an employee rating of 3.1 out of 5 stars, based on 1,567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avalara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Cutting edge technologies Very Smart colleagues Great business model

Cons

High hiring and performance bar

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Avalara Response
5d
Thank you for sharing your experience at Avalara. We’re glad to hear the technology and your teammates have made a positive impact. We appreciate your feedback and your contributions.
4.0
Jul 13, 2026

Good place to be

Recommend
CEO approval
Business Outlook

Pros

Avalara truly has great people working for the company. The culture is strong, we wear orange and are out in the market having fun which is appreciated internally but also by our prospects, customers and partners. There is potential to make very good money along with enjoying many other great benefits that other companies i have worked for have not offered. Avalara does not hesitate to invest in software and other tools that help their employees do their jobs more efficiently and effectively.

Cons

There has been a lot of turnover at all levels which is not a bad thing because it brings new ideas and perspective to the company. With these new ideas and frameworks there has been a lot of change and shifting goals so you need to be adaptable to keep up. The loss of longtime employees also leaves a gap of institutional knowledge which can make finding answers to questions challenging.

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Avalara Response
5d
Thank you for taking the time to share your experience at Avalara. We love hearing that our culture, has had a meaningful impact on your experience, and we also appreciate your perspective on the pace of change across the business. Feedback like this helps us continue building on what is working well while improving how we support employees through growth and transition.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Avalara has a lot of really talented employees and some cutting edge technologies. There's a vibrant culture of enthusiasm and passion for work, even in the satellite offices abroad.

Cons

For all its pluses, sometimes Avalara can't get out of its own way. There are some really crufty systems that make it hard to coordinate and get things done, especially cross-functionally. Private equity took over about 3 years ago. Some processes have improved, but there's been a concerted effort to minimize new US hires and to move operations to cheaper locales. India is the preferred place to hire people now, especially engineers. We've also had layoffs, layoffs, and more layoffs along with a brand new CEO.

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Avalara Response
1w
Thank you for taking the time to leave a review. We appreciate hearing that AvaCulture has been a positive part of your experience. We also recognize that organizational change can shape how employees experience the business, and feedback like yours helps us better understand where continued improvement is needed.
Viewing 10 - 12 of 1,567 Reviews

Glassdoor has 1,767 Avalara reviews submitted anonymously by Avalara employees. Read employee reviews and ratings on Glassdoor to decide if Avalara is right for you.