Avalara reviews

3.1

49% would recommend to a friend

(1,567 total reviews)
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Hugo Sarrazin

55% approve of CEO

49% positive business outlook

Avalara has an employee rating of 3.1 out of 5 stars, based on 1,567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avalara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and external image.

Cons

Head of HR does not value psychological safety within the workforce, verbatim.

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Avalara Response
3w
Thank you for taking the time to share your perspective. We want all Avalarians to feel supported and valued. We take comments like these seriously and encourage you to contact us at avalisten@avalara.com so we can learn more about what you've observed.
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay for this type of role.

Cons

Mandatory in-office requirement that has only got more strict over the last 6 months.

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Avalara Response
3w
Thank you for taking the time to share your experience at Avalara. We appreciate your perspective.
1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The paycheck is the only reason people stay. Nothing else stands out as a benefit. In GSO Support team - There are no other meaningful reasons to stay.

Cons

Worst management experience I've encountered in my career. The leadership culture felt heavily focused on metrics and pressure rather than employee growth and well-being. Expectations and KPIs often seemed unrealistic and disconnected from practical workloads. Simply introducing AI tools does not magically reduce the effort required to solve complex problems or deliver quality outcomes. Favoritism and internal politics appeared to influence decisions more than merit and performance. Team bonding and collaboration were almost non-existent, and the workload left little to no time for learning, upskilling, or professional development. There was a constant culture of blame, where minor issues were often escalated unnecessarily. Employees frequently felt under scrutiny rather than supported. Job security was another major concern, as the company appeared to operate with a hire-and-fire mindset, creating anxiety and uncertainty across teams. My experience was that employee mental well-being was not prioritized enough. No salary package is worth sacrificing your mental peace, professional confidence, or long-term career growth. Cons: Unrealistic KPIs High-pressure work environment Favoritism and workplace politics Limited opportunities for growth and upskilling Poor work-life balance Lack of job security

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Avalara Response
1mo
Thank you for taking the time to share your perspective. We want all Avalarians to feel supported and valued, and we're sorry to read that this was not your experience. We take comments like these seriously and encourage you to contact avalisten@avalara.com if you're open to sharing more.
Viewing 25 - 27 of 1,567 Reviews

Glassdoor has 1,767 Avalara reviews submitted anonymously by Avalara employees. Read employee reviews and ratings on Glassdoor to decide if Avalara is right for you.