Is AvalonBay Communities a good company to work for?

AvalonBay Communities has an overall rating of 3.6 out of 5, based on over 1,213 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at AvalonBay Communities to a friend and 60% have a positive outlook for the business. The best reviews about AvalonBay Communities have been left by employees working as Director , Concierge and Community Manager .

Does AvalonBay Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, AvalonBay Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AvalonBay Communities. This rating has been stable over the past 12 months.

How satisfied are employees working at AvalonBay Communities?

57% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AvalonBay Communities 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AvalonBay Communities?

Community Consultant (160) , Leasing Consultant (60) , Maintenance Technician (45) , Sales and Service Supervisor (45) , Community Manager (34) , Manager (23) , Maintenance Manager (21) , Maintenance Supervisor (19) , Concierge (18) , Director (14) , Senior Community Manager (11) , Sales & Service Supervisor (10) , Community Concierge (9) , Customer Service Representative (9) , Administrative Assistant (8)

What are the pros of working at AvalonBay Communities according to real employee reviews?

"The company has a great culture and shows appreciation for its people and their effort." ((in 88 reviews)); "Often times the work was pretty enjoyable and most of the people I worked with were great." ((in 81 reviews)); "Good work/life balance" ((in 61 reviews)); "Great training, 401k, stock options and holidays." ((in 35 reviews)); "Growth Opportunities; Employee Appreciation; Forward Thinking company that creates an environment of success." ((in 32 reviews))

What are the cons of working at AvalonBay Communities according to real employee reviews?

"The pay was low to start with and then the bonus structure made it even worse." ((in 57 reviews)); "micro management from top down, lots of checklists, sucked if performance was not perfect." ((in 31 reviews)); "Many managers don't have customer service skills and lack communication skills with employees as well." ((in 25 reviews)); "Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing." ((in 24 reviews)); "No bonuses in the maintenance tech department" ((in 17 reviews))

What are the top reviewed AvalonBay Communities locations?

Arlington , New York , Los Angeles , Virginia Beach , Washington , Boston , San Jose , San Francisco , Irvine , Seattle , San Diego , Brooklyn , Fairfax , Bellevue , Baltimore , Jersey City , Redmond , Princeton , Mountain View , Roseland , Alexandria , Melville , Long Island City , White Plains , Yonkers , Orange , Seal Beach , Woodland Hills , Dublin , San Bruno

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AvalonBay Communities

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)

Benjamin W. Schall

70% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Nov 11, 2025

blah

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good pay and work culture

Cons

upper management is snobby and play favorites

AvalonBay Communities Response

8mo

Thank you for taking the time to write a review! We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.

3.0

Nov 10, 2025

Ehhhh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are generally nice and easy to work with

Cons

A lot of red tape that slows down decision making

AvalonBay Communities Response

6mo

Thank you for taking the time to write a review about your experiences at AVB. We appreciate feedback and will use this to improve our associate's experience.

1.0

Nov 5, 2025

Unfair treatment and lack of integrity in management

It support tech

Recommend

CEO approval

Business Outlook

Pros

*Decent pay and benefits *Good manager on a personal level *Modern work environment and tools

Cons

*Toxic behavior tolerated within leadership and IT Lead dishonesty and manipulation go unchecked *Poor work/life balance despite claims of support *Lack of accountability and transparency in HR and management *No job security - I was terminated three days before my 90-day mark under false pretenses *Management does not back up their employees even when they know the truth

AvalonBay Communities Response

7mo

Thank you for sharing your experience at AVB. We appreciate you taking the time to provide feedback, and we will use your input to continue improving the associate experience.

Viewing 31 - 33 of 1,144 Reviews

Jobs at AvalonBay Communities

Entry Service and Administration

Leasing Associate (Hybrid)

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Ratings by category

Ratings by demographic groups

Reviews by job title

blah

Ehhhh

Unfair treatment and lack of integrity in management

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