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AvalonBay Communities

Engaged Employer

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)
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Benjamin W. Schall

70% approve of CEO

60% positive business outlook

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jan 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Housing benefit was great.

Cons

Upper management will more often take the side of the resident before even listening to the employee. In one year my communities customer service scores dropped significantly and the only change was a new Senior Manager. However all the blame was laid on the staff already there. It was clear they were directed to clean house of any long term associates.

5.0
Jan 3, 2014

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good tools and platform to control your own career

Cons

sometimes the pay can be a bit low.

4.0
Dec 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Training is great at AvalonBay you are constantly assigned training its a great learning experience for a beginner in Property Management.

Cons

Corporate Structure is already set there is no room for ideas on different ways to do the job. Many parts of job ie answering the phone, touring, communicating with customers is very scripted. Customer Service scores dictate every aspect of your job, customer reviews are solicited by on site teams and seem in insincere.

Viewing 1111 - 1113 of 1,144 Reviews

Glassdoor has 1,213 AvalonBay Communities reviews submitted anonymously by AvalonBay Communities employees. Read employee reviews and ratings on Glassdoor to decide if AvalonBay Communities is right for you.