Is AvalonBay Communities a good company to work for?

AvalonBay Communities has an overall rating of 3.6 out of 5, based on over 1,213 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at AvalonBay Communities to a friend and 60% have a positive outlook for the business. The best reviews about AvalonBay Communities have been left by employees working as Director , Concierge and Community Manager .

Does AvalonBay Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, AvalonBay Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AvalonBay Communities. This rating has been stable over the past 12 months.

How satisfied are employees working at AvalonBay Communities?

57% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AvalonBay Communities 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AvalonBay Communities?

Community Consultant (160) , Leasing Consultant (60) , Maintenance Technician (45) , Sales and Service Supervisor (45) , Community Manager (34) , Manager (23) , Maintenance Manager (21) , Maintenance Supervisor (19) , Concierge (18) , Director (14) , Senior Community Manager (11) , Sales & Service Supervisor (10) , Community Concierge (9) , Customer Service Representative (9) , Administrative Assistant (8)

What are the pros of working at AvalonBay Communities according to real employee reviews?

"Benefits are great and you get paid holidays" ((in 100 reviews)); "The company has a great culture and shows appreciation for its people and their effort." ((in 87 reviews)); "Often times the work was pretty enjoyable and most of the people I worked with were great." ((in 82 reviews)); "Great work life balance!" ((in 60 reviews)); "AvalonBay provides great training and growth oppportunites." ((in 34 reviews))

What are the cons of working at AvalonBay Communities according to real employee reviews?

"The pay was low to start with and then the bonus structure made it even worse." ((in 63 reviews)); "Many managers don't have customer service skills and lack communication skills with employees as well." ((in 26 reviews)); "Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing." ((in 25 reviews)); "No bonuses in the maintenance tech department" ((in 14 reviews)); "the salary is low and you work weekends" ((in 13 reviews))

What are the top reviewed AvalonBay Communities locations?

Arlington , New York , Los Angeles , Virginia Beach , Washington , Boston , San Jose , San Francisco , Irvine , Seattle , San Diego , Brooklyn , Fairfax , Bellevue , Baltimore , Jersey City , Redmond , Princeton , Mountain View , Roseland , Alexandria , Melville , Long Island City , White Plains , Yonkers , Orange , Seal Beach , Woodland Hills , Dublin , San Bruno

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AvalonBay Communities

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)

Benjamin W. Schall

70% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 4, 2026

Great benefits overshadowed by extreme turnover and pressure

Community concierge

Recommend

CEO approval

Business Outlook

Pros

Good benefits, 401K contributions, Healthcare Coverage, and PTO/Sick Time. There are some truly wonderful people at this company.

Cons

EXTREME Turnover. This company does not care about you, and will happily replace you if you make a mistake. I've witnessed buildings replace their WHOLE staff over the course of a year. People always leave willingly or not. This company is also extremely focused on metrics. If you do not make numbers go up, they will consider you useless, and that will be reflected in your salary. Doesn't matter if the residents LOVE you. For Concierge - You will be terminated immediately if you take a tip. This sounds insane, but after they hire you, they make you sign something saying that you don't want your legally-required breaks. Doesn't matter if you work for 16 hours straight, you are NEVER allowed to leave the desk for any time longer than 15 minutes.

AvalonBay Communities Response

2mo

Thank you for taking the time to write a review about your experiences at AVB. We appreciate feedback and will use this to improve our associate's experience. In order for us to assist better, please contact your supervisor or HR Manager to discuss this in greater detail. Thank you again for sharing.

5.0

May 1, 2026

Love everything about working at Avalon

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Love everything about it Avalon

Cons

Nothing bad to say about Avalon

AvalonBay Communities Response

2mo

Thank you so much for taking the time to write a review about your experience at AVB!

4.0

Apr 20, 2026

Leasing consultant

Sales and leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Decent job. The on-site team was great to work with.

Cons

Hire ups could care less about you

AvalonBay Communities Response

2mo

Thank you for taking the time to share your feedback. While no organization is perfect, we are committed to creating a positive experience for our associates. We value this input and will use it to continue improving.

Viewing 10 - 12 of 1,144 Reviews

Jobs at AvalonBay Communities

Entry Service and Administration

Leasing Associate (Hybrid)

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AvalonBay Communities

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Ratings by category

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Reviews by job title

Great benefits overshadowed by extreme turnover and pressure

Love everything about working at Avalon

Leasing consultant

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