Axon reviews

3.6

61% would recommend to a friend

(760 total reviews)
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Rick Smith

76% approve of CEO

64% positive business outlook

Axon has an employee rating of 3.6 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

760 reviews
2.0
Aug 18, 2020

Great mission, terrible culture, leadership and WLB

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- really good mission - Very interesting and complicated problems to solve, especially when it comes to the integration of hardware/software -Re-inventing a whole industry that has been traditionally slacking/archaic is satisfying -Close interaction with customers and you can feel the impact you can make. -Smart people who are all passionate about the mission and the impact. -Cool space themed office -Comp is OK but the range is huge and there’s no consistency.

Cons

Terrible leadership -Director/VP/C level do not take any responsibility for their mistakes, ie. former VP’s and C level promised products with timelines without even hiring a team or knowing what it is (which are our two software teams at axon: CAD + Records software), was a huge failure and screwed over multiple people. But because they were buddy buddy with C level and in the white boys club, they get promotions or raises and the blame gets dispersed to anyone but them. -Leaders at axon (especially product) take credit for what their team does when in reality they cause more chaos and peddle the unrealistic deadlines/short term gains that investors/C level wants (we need to ship this now so our stock can go up for our quarterly report even though the product isn’t ready and the incomplete/buggy software can endanger lives). Nepotism: -Ton of nepotism, a ton of director level employees were previous LDP (axon’s rotational program). fresh out of college students (2 year exp) are very often placed in director/senior manager roles after their program because they were buds with the COO or CEO. These people are usually completely up equipped to do their jobs as a fresh out of college senior manager/director. - Tons of employees who are buddy buddy with the execs, when faced with failure, instead instead of being fired, they get moved to a new cushy position in another org and get a promotion/raise. As long as you’re friends with the C-level, you’re untouchable no matter how bad you mess up. Backstabbing, lying and amazon-lite culture -Reviews are bs, directors and managers are told to give people lower reviews and the system is skewed lower than average. -Employees are encouraged to lie, steal credit and bring other people down to have any sense of career progression. -The company is less about what you do but more about how well you play the game and are “visible” to the rest of the org. Thus it breeds a culture where people are clawing to take credit for any little thing and throw others under the bus to look better in comparison. People get fired all the time: -In the 4 years that I’ve been here, I’ve seen more people than I can count being fired. No work life balance: -Absolutely no work life balance, because of the unrealistic deadlines and insane amounts of scope creep. Leadership doesn’t understand that adding new features or taking on new initiatives/new scope requires either extending the deadline or removing scope. Teams are worked to the bones (especially the Seattle office) and strategy constantly changes making catching up impossible. No career growth: -No matter what you do there is no career growth regardless of how essential you are because it’s all about “visibility” and playing the game. People consistently get credit stolen by their boss/leaders and they promoted instead of the people that deserve it. Profits over good products -Axon thinks extremely short term and leaders want to ship product and create unrealistic deadlines so that once they hit it, a director or VP can get promoted. In order to this this they are ok with shipping buggy broken and blatantly dangerous/negligent product that can potentially endanger the lives of first responders (faulty body cams, tasers, and real time 9/11 software). -Bottom line/margins over safety, customer care and quality. It’s crazy since Axon spouts how great their mission is when they really don’t care about it and it’s just for PR/marketing.

2.0
Sep 13, 2023

Amazon Junior

Recommend
CEO approval
Business Outlook

Pros

It's an interesting industry to work in that has a clear impact on the world. Most employees are friendly and helpful. Lots of internal promotions and room for career growth.

Cons

Management in the software side of the business is mostly former Amazon managers and Amazon's culture came with them. There's lots of talk of wanting employees to have work life balance, but there's a constant push to do more with less which means there is always too much work lots of burn out. It's very common to hear phrases straight from Amazon's handbook like Disagree and Commit, Bias for Action, Customer Obsession, and Dive Deep when in a meeting with managers. ZBB is talked about constantly and your team's performance is measured against that. Employee's are stack ranked at review time. If you like Amazon's culture, you will feel at home at Axon. If you're like me and you didn't enjoy Amazon, you should stay away.

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Axon Response
2y
Thank you for taking the time to share your perspective with us. The feedback is appreciated and will be shared as part of the bi-annual engagement survey. We believe what separates Axon from other career opportunities is our mission to protect life. What we do here matters. We're building the world's largest and most trusted network of public safety software and devices. To accomplish this vision, we are assembling one of the best engineering teams in the tech industry — one with diverse perspectives to reflect the communities we serve. We know our work is far from complete, and we’re committed to the journey. Should you ever want to discuss with your People Ops partner please always feel free to reach out to our internal alias.
1.0
Nov 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Amazing customers and working to solve interesting problems Snacks in the breakrooms Cool facilities

Cons

People are relentlessly fired without explanation. Most of the folks let go were top performing individuals who met and exceeded quota. The only consistent thing that we have seen is they disagreed with a handful of managers and they were quickly "managed out". They were almost always blindsided. The company then tries to not pay them commissions after they close a big quarter and get fired. The firings of well liked and high performing individuals are demoralizing. Sales leaders are married to each other and are untouchable. Nepotism is a very real issue and anyone that says differently is terminated. Diversity is a joke. You will be hard pressed to find non-white employees outside of manufacturing and housekeeping. Culture is miserable. Politics and tip-toeing around the leadership that fires people inexplicably is a rain cloud that follows you around. The "expect candor" and "win right" principles are a complete joke. Promotions are only to those who are liked by the current sales leadership. Also, if you are not Ivy League educated... good luck. Do you own research on sales leaders and they are all Harvard. PTO is non existent. On paper, you have unlimited PTO, but have to find someone on your team to cover for you. Everyone is so busy that the answer is usually "I dont have the bandwidth". Yes, you will need to work on vacation and you will be judged if you take more than a few days a year. Axon releases products before they are ready and tries to fix it after a failed deployment. Delivery and support falls on sales even though there are design and support flaws that hurt customers and your reputation when you make these million dollar sales.

Viewing 19 - 21 of 760 Reviews

Glassdoor has 863 Axon reviews submitted anonymously by Axon employees. Read employee reviews and ratings on Glassdoor to decide if Axon is right for you.