Axos Bank reviews

3.1

56% would recommend to a friend

(765 total reviews)
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Gregory Garrabrants

60% approve of CEO

60% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

765 reviews
3.0
Apr 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Across from UTC mall, free parking, reviews and bonuses every 6 months

Cons

Horrible core system. Pay could be better.

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Axos Bank Response
5y
Thanks for taking the time to share feedback. You mentioned that the bonuses paid every 6 months are among the pros but also said pay could be better. Most team members have a nominal bonus target that they can hit by meeting performance expectations. But it's worth keeping in mind that this target is in many ways a floor, not a ceiling. In our meritocratic culture, we reward results -- which means team members who exceed their performance objectives can be rewarded handsomely in the form of bonuses that exceed the target.
3.0
Mar 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Great experience, fair hours, knowledgeable execs and IT team.

Cons

Poor middle managers, Understaffed, lack of innovation tech.

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Axos Bank Response
5y
Appreciate the feedback. It's true we're growing quickly and have a high number of job openings at the moment. Also true that working at Axos will set you up for long-term success.
3.0
Jan 28, 2021
Recommend
CEO approval
Business Outlook

Pros

1. If you're rotated to a good department - you may be lucky to get a team that fits what you want. Some colleagues and managers are great to work with and have a sense of camaraderie. 2. Some departments are lenient with overtime so you can make a lot of money (i.e. $70k is the goal - gross base pay is achievable if you're averaging 12.09 hours a day. 3. You get to work with really smart people who knows what they're doing and you're exposed to "high-risk" loans.

Cons

1. YMMV - With the JCA program, they often don't take into account your interests and skills. In some instances, they will make you move to a new department when there is a need (e.g. 2-3 months in). 2. Depending on the department, you may be expected to work overtime (may be a bad thing if you have other stuff going on in your life). 3. Axos Bank wants to be a start-up but you can feel the bureaucracy. 4. Procedures are playing catch-up. The amount of change + several teams are run mostly by JCAs. This means: 4A. No one fully knows what they're doing, someone who got rotated in 1-2 months earlier is training you. I feel bad for the genuine managers who have to deal with training JCAs and see them leave by the time they get up to speed. 4B. If a one or two team members gets rotated, you have to take on additional responsibilities. 5. COVID response is getting worse (who gets the emails, number of people being sent home, etc) - I understand that HR is trying to not scare people but it becomes a thing now where COVID outbreaks are rumored which causes distrust.

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Axos Bank Response
5y
Thanks for taking the time to offer feedback about your experience at Axos. Banking Evolved is more than a tagline; it's who we are -- which is why we listen to and take seriously all the constructive comments we receive on this platform and others, so that we can make continuous improvements in our programs, products, processes and procedures. Good luck in the next phase of your career.
Viewing 343 - 345 of 765 Reviews

Glassdoor has 820 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.