Axos Bank reviews

3.1

55% would recommend to a friend

(763 total reviews)
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Gregory Garrabrants

59% approve of CEO

59% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

763 reviews
4.0
Jun 8, 2021

Where Doers Get Things Done

Recommend
CEO approval
Business Outlook

Pros

- There is always something to do/work on - Rotations give a more comprehensive view of the Bank and its different departments/roles - Exposure to CCO and other high-up managers - Bonuses based on performance The JCA/JBA program is not for everyone. You need to be self-driven and motivated to get things done. The workload fluctuates, especially during quarter-end and year-end periods. There is always a chance to volunteer and go above and beyond. Doing the bare minimum will not yield positive results. Management will enable JCAs to take on bigger tasks and responsibilities if they show they can handle it. The program is a great opportunity to learn about finance and banking – questions are encouraged and extra training and learning is championed. Working in different departments with different managers allows JCAs to get exposure to several aspects of the Bank and can be useful in settling on a permanent department and moving to higher roles.

Cons

- Some rotations take longer than others, and some come too soon - Specific “JCA” tasks make it feel like college still, rather than a professional work place - Ambiguity on pay after “graduating” the program For “Senior” JCAs, the program may seem to hold them back slightly as they are still required to participate in assignments and functions in order to “graduate”, but at the same time taking on more responsibility within their departments. Although the program is continuously changing in order to become more streamlined, it may be best to allow JCAs to graduate at their own pace rather than a specific date based on hire.

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Axos Bank Response
5y
We really appreciate the constructive feedback. As you noted, the Junior Credit Analyst program (recently renamed to "Junior Banking Analyst" program) is a real gem: a great opportunity for early-career individuals to learn about banking and finance. As with anything, there are always improvements that can be made, and we will take your comments on board.
3.0
Jun 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Wonderful place for hands on knowledge at an early time in your career

Cons

Underpaid, so it make people apathetic

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Axos Bank Response
5y
In our meritocratic culture, team members whose performance exceeds expectations routinely receive performance-related bonuses that exceed nominal targets. If you are feeling underpaid, consider having a discussion with your manager about the steps you can take to address this.
1.0
Jun 6, 2021
Recommend
CEO approval
Business Outlook

Pros

The only positive I can think off is the bank starts you off with three weeks vacation for your first year of employment. This quickly turns into a negative since the Appraisal team frowns upon colleagues who take sick or vacation days. A senior employee who has been there for over five years actually brags about not taking sick or vacation days!

Cons

I was hired as an entry level appraisal analyst with a low hourly wage. As an entry level position I was expecting some training but to my surprise they don’t have a training program. I was there for six months and received less than 30 minutes of training my entire time there from management. I asked the senior employee some questions regarding appraisal procedures and he didn’t know simple entry level procedures! Appraisal management lacks business knowledge and only knows administrative tasks. You will only learn administrative tasks and not how to be a business savvy appraiser. I was wondering how the senior employee who has been there over five years lacks appraisal knowledge and still working at the bank. I quickly discovered to survive in the unit you must spend most of your day with remedial administrative tasks and not growing as an appraiser. You also must go beyond becoming, “Management’s pet to stay employed.” Management favors their senior employee but he creates a toxic environment which is allowed because he is management’s pet. This is what I was told by many colleagues and witnessed. You will have no career opportunities, horrible compensation and benefits, the appraisal department culture and values are toxic, and you will not have any work/life balance.

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Axos Bank Response
5y
We appreciate your comments. Good luck with your future endeavors.
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