BB&T reviews

BB&T's Leadership is way out of touch with the current situation of retail banking. With the aid of technology (e.g., mobile banking), consumers do not have the need to come into the branches as much; however the goals remain extremely high - almost unachievable. Tactics used to reach your individual goals is questionable at best. The retail branch is run by Branch Bankers (formerly known as Relationship Bankers). Your Market Leader (Branch Manager) is focused on loans and building the business pipeline. However, in most branches your Market Leader will say it's up to the Branch Banker to ensure they have Planed Purposeful Call (PPCs) on their calendar. So, in essence you have to build your individual pipeline as well as your Market Leader pipeline. BB&T provides wonderful sales tools (e.g., Hoovers), but in most cases it will not turn into sale opportunities. They also provide you internal list, but nothing to promising comes from the leads. Your best bet of survival at this bank is to go into an ideal branch where everyone works together (this includes Market Leaders), work at a busy branch, or adopt some questionable sales tactics. In sum, if you're seeking a Branch Banker position, you have to have your sales game on par. They [BB&T] will tell you they are here for the consumer, but really it what's in it for them. If you are about building a meaningful relationship with your customer-THIS IS NOT THE PLACE FOR YOU!! SPECIAL NOTE: If you don't hit goals, be prepared for the boot. This is the message that was delivered to employees a week ago by senior leadership: "We got help them to the door as fast as possible" Being a hard worker and nice DOES not pay off....SALES IS THE NAME OF THE GAME...NO EXCUSE. Don't make numbers, be prepared for a call night.

A few cons to be noted is the fierce cut back on hiring and the amount of pressure and responsibilities Corp higher ups are placing on the branch staff. SELL!!SELL!!SELL!! And with all the federal regulations, the BB&T I was hired to work for no longer has the Community Bank feel with the benefits of a BIG Bank. You can't miss a day anymore without worrying that you are going to lose your job because we are so short staffed. I don't see how they can cut anymore and they really should be recognizing how people are dropping like flies due to these issues. No work life balance at all!! Former associates that have left for smaller banks or other professions are happier than they have been in a long time.