1.0
Sep 10, 2015
Recommend
CEO approval
Business Outlook
Pros
The employees are pretty nice and the free account is a great product.
Cons
Branch management is a joke, they are lazy and offer no help. Employees go through "training" which is sitting in front of a computer and once that's done, they are told to help customers with no guidance which creates a horrible customer experience. They keep saying how important customer service is, but they do nothing to male it better. If your unfortunate enough to work for a BRE who is well liked but upper management, chances are they will do nothing but sit in their office all day on the phone and internet.