BBVA reviews

I do not know where to start!! Sales pressure was crazy! The tellers had to do a lot of referrals with the SAME 5 people that come into the bak every day! At some locations, you might have a customer once every 15-30 minutes if that! There is rarely a line at the teller line. So what does that mean? There might only be a very small handfull of customers you will help and you are required to make referrals and open credit cards. That sounds fine and dandy however you know everyone by name and it gets old asking Tom, Dick, and Henry Every time you see them to sign up for some product or service.BBVA is still relatively new on the West coast and there is not enough people . Also, for those that are FSA's (Financial Sales Associate) be prepared to have to open several checking accounts, sell HELOCs, mortgages, business accounts, money markets, and CD's so basically EVERYTHING will be on your shoulders. Again, there is not enough traffic and management is can be crazy when it comes to not hitting numbers.Just enter with caution. Also, negotiate salary before accepting the job because you will only see a raise of 0.5%-2% raise if that. It's not per person, it is based on merrit but you will share that marrit. So, if there are 3 people who qualify for a raise, you will be sharing a 2% raise that is split between the 3 people.

Technology is terrible which was not initially viewed as a difficult barrier to overcome, however a minimum level of system functionality and reliability is required to be productive. Job specific training leaves alot to be desired. FAR too many initiatives to manage and implement properly. The void between the policies, procedures, products, and services offered by the three primary lines of business (retail, commercial, and wealth management) is appalling since the bank considers itself a relationship bank... read this comment as the right hand doesn't even know the left hand exists. No community banking model (all holes at BBVA Compass are round which leaves lots of perfectly good square pegs laying around without a home). And now for a strictly personal issue that I was never able to overcome: I came up through the retail side of banking, having done literally every job in a branch from working the teller line to managing a branch to covering a region as a business banker. Upon my most recent transition to commercial banking I was very disappointed to learn how most of the commercial bank views its retail brethren. If I heard the comment "retail idiot" once I heard it a hundred times and it became harder and harder for me to resist the urge to comment to the contrary.