The Universal Banking model is a disaster
Pros
Since BBVA has taken over definite technology advances over the prior Compass Bank.
Cons
Where do I start? Complete reduction in staff while increasing of goals and responsibilities while decreasing compensation along with unreasonable sales goals. The sales driven culture of BBVA Compass only encourages unethical behavior and the lack of any adequate staffing is decreasing morale in retail. The DSOM is a micromanager. And there appears little opportunity for advancement. Numerous application internally do not even lead to job interviews after over 10 years of consistent production. Abolition of anyone managing operations has added increased responsibility to sales staff which detracts time from ever growing unobtainable sales goals. The vision of the company has not been shared with employees. The sales driven culture of BBVA Compass has decreased customer service level. If its not revenue generating why should employee be compelled or excited about servicing clients. All and all this job could easily drive a banker to the bottle.