This is going to be a long one but I'll start in chronological order:
When I was offered the job, I was told I would be licensed right away and would get paid an even higher salary upon licensing. I left my manager position at another bank to take a banker job because they made it sound like it would be totally worth it and I would get paid more. Once I started, the district manager said, "let's see how you do for 6 mos - 1 year and we will re-visit the licensing." So basically the recruiter told me whatever I wanted to hear so she could make her quick buck.
The next issue I had was training. The company was in the process of merging one system to another. Not only did I have to train on the old system, but I had to do another training at the same time for the new system. (which are both equally unreliable, slow and crash all the time!) Throughout both trainings, I learned how to open an account. That's it. And even the knowledge I did gain from the training, my manager would tell me I was doing it wrong. I basically had to teach myself how to do EVERYTHING with little to no support. Anytime I would ask for help, I would be treated like I was wasting my manager's time, that I was stupid, or "how dare you!!"
The internet was slower than molasses, and I swear it was Windows '98! The systems would crash on a weekly basis, including the phones. Since this job was 90% outbound cold calling, when the phones wouldn't work, my manager would try to force me to use my PERSONAL cell phone to make sales calls. I refused because I wasn't comfortable using my personal number to handle business and my boss would roll her eyes and tell me I'm not a team player and I OBVIOUSLY don't care about the banks success.
Last, but most certainly not least, their oh-so ethical attendance policy. Sure, it may seem very reasonable and ideal but it's not. Don't let it fool you. My manager insisted I go home because I was too sick to be at work on 3 different occasions and I got written up EACH TIME!! When I tried to fight it, the response I got was "technically, it's unscheduled....." and HR confirmed that my manager could potentially send me home enough times to terminate my employment for excessive absence. Seems fair, right?!?! WRONG!!! If you decide to work for this company, lawyer up first because if you aren't one of the favorites, you are doomed!
-Soon to be FORMER employee
