BBVA reviews

Upper management is very disorganized

Insurance keeps changing for the worst. Incentive plans keep changing making them unobtainable. Unobtainable sales goals. Manager would never come out of the office. Always shoving products down customers throats whether they need that product or not. Skeleton crews everywhere. Pointless paperwork. Never any consistency. Well.... so and so branch waves the fees for me or call your manager they know me. Policies never applied to the people with large accounts. It was frustrating. You'd tell them one thing then they would run to the managers office and manager would okay the transaction or request every time. If you had someone with a small account it would hardly ever be overturned.